TruRating
TruRating is a patented omnichannel consumer feedback and analytics platform with 80%+ response rates, giving real-time, actionable insights.
Get unique customer insights to increase basket size and loyalty with Adyen’s TruRating integration for retailers
The Adyen and TruRating integration allows you to hear from 80% of your in-store shoppers via micro-surveys delivered on the POS. Use real-time results to improve customer experience, measure performance, and make data-based decisions with confidence.
Benefits of working together with TruRating.
Representative
With 80% response rates, make decisions with confidence knowing the data represents your full customer base, not just the vocal minority.
Store-level insights
Get the real view of what’s happening in your business down to the individual store and shift level.
Measure what Matters
Each rating is tied to transaction details, giving you the power to really home in on the factors that impact your customers’ buying behaviour.