Fallback to manual key entry after two failed gift card swipes
Adyen terminals now automatically switch to Manual Key Entry after two failed gift card swipes, ensuring seamless transactions even when card swipes fail.
July 2024
Keep transactions moving To improve transaction flow and customer satisfaction, Adyen terminals now include a fallback feature that automatically switches to Manual Key Entry after two failed gift card swipes. This ensures you can still process payments even if the magnetic stripe on a gift card is damaged or unreadable, reducing frustration and delays at checkout. Seamless payments, even with damaged cards Manual Key Entry allows users to manually input gift card details when the swipe fails, enabling smooth transactions without additional hurdles. This feature enhances the checkout experience, especially during high-traffic times or when gift cards have worn-out stripes. Get started Contact your Adyen representative for guidance on activating this feature and configuring your terminals. Let’s ensure your payments keep moving, regardless of the card condition.
Latest updates
ProtectFind and manage risk list entries faster
Manage your risk lists more efficiently with improved search, expanded filters, CSV uploads, and bulk deletion in Customer Area. Investigate blocked transactions faster and handle routine list changes yourself.
ProtectCompare risk and dispute performance across time periods
You can now compare Risk & Disputes analytics across different time periods to identify trends, investigate changes, and make better-informed decisions about your risk operations.