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Fallback to manual key entry after two failed gift card swipes

Adyen terminals now automatically switch to Manual Key Entry after two failed gift card swipes, ensuring seamless transactions even when card swipes fail.

July 2024

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Keep transactions moving To improve transaction flow and customer satisfaction, Adyen terminals now include a fallback feature that automatically switches to Manual Key Entry after two failed gift card swipes. This ensures you can still process payments even if the magnetic stripe on a gift card is damaged or unreadable, reducing frustration and delays at checkout. Seamless payments, even with damaged cards Manual Key Entry allows users to manually input gift card details when the swipe fails, enabling smooth transactions without additional hurdles. This feature enhances the checkout experience, especially during high-traffic times or when gift cards have worn-out stripes. Get started Contact your Adyen representative for guidance on activating this feature and configuring your terminals. Let’s ensure your payments keep moving, regardless of the card condition.

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