Chargebacks are easier to manage than you may think
To say the platform economy has arrived would be a giant understatement. Everything today – from shopping and entertainment to healthcare and wellness – relies on technology platforms to serve customers and keep things running efficiently.
It's no small feat that platforms must continually evolve and pivot to stay ahead of new trends and competition. Adyen for Platforms is here to help. Our unified solution simplifies payments across all digital and in-person channels while offering more flexibility to suit merchants' needs.
It used to be that seamless, consumer-centric experiences were exclusive to digital marketplaces alone. But now, software as a service (SaaS) platforms are putting personalized customer journeys and next-generation capabilities within reach for all kinds of businesses.
These software companies are solving challenges for an ever-widening set of use cases across industries. And many of the small businesses who rely on them (such as medical offices, hair salons, spas, golf courses, and many more) also look to them to help solve their payments obstacles.
That’s why we built Adyen for Platforms to simplify and streamline payments in a single integration. Customizable for any business model, our unified payments platform is global, secure, and compliant, helping platforms fully own their payments setup and offer payments as a service to their customers.
We’re proud to announce that we’re bringing unified commerce to Adyen for Platforms with our full range of point of sale (POS) terminals. In just a few clicks, platform providers can order terminals, ship them to merchants, and begin accepting in-person payments, all while maintaining control over the experience they provide their merchants.
Pre-certified and easy to set up, our POS terminals help platforms hit the ground running. And because every Adyen terminal comes fully certified for EMV (chip cards) and contactless, innovative checkout experiences like curbside pick up are a breeze. Platforms can completely customize their customer experience systematically via API, thanks to Adyen for Platforms and our Terminal API.
Platforms are transforming customer experiences everywhere. Here’s how two best-in-class companies are using Adyen for Platforms to exceed their end customers’ business goals.
On a mission to transform how healthcare information is created, consumed, and utilized, Modernizing Medicine helps doctors improve operational efficiency. Looking to optimize both the practice and patient experiences, this leading healthcare technology solution provider chose Adyen to offer point of sale and online payments in a single payments processing system.
Adyen’s unified approach for payments will allow Modernizing Medicine to simplify its payments processing operations by streamlining provider onboarding, payment acceptance, and disbursement all in one place. In just a few clicks, merchants on the modmed Pay platform can now order, send, and manage new POS terminals and seamlessly collect payments from their customers online and in-person.
“As a provider of modern cloud platforms, we needed a payments platform that could fully integrate with our entire suite of cloud software offerings and scale with the size of our customer base. Adyen was the clear choice.”
“As a tech company, [Adyen] understands how to support mission-critical healthcare platforms and support the different methods of payments integration our customers require. We are pleased with the support and technology, which has enabled us to deliver a seamlessly integrated payments experience for medical practices," says Harpaz.
Created to simplify and streamline the day-to-day of running a wellness business, Zenoti is the leading cloud software for spas, salons, and fitness centers. The platform’s technology helps its customers elevate the guest experience, unify brand and operations, and automate business.
Looking to simplify the payments setup across sales channels and regions for its merchants, Zenoti chose Adyen to support its POS and online payments in the US, Canada, UK, and Australia, with plans to launch internationally.
“Adyen was the right choice for us for a few reasons,” says Dheeraj Koneru, Senior Vice President of Sales at Zenoti.
“Their global reach was unmatched, the implementation was easy and quick, and most importantly, like us, they are a technology-first company that puts a focus on innovation. We are looking forward to continuing our leadership with the most integrated offering in the industry.”
Providing a simplified experience for your merchants and their customers is paramount in today’s fast-changing world. That’s why Adyen makes it easy to onboard new merchants, accept payments, and settle funds all in one place with our completely customizable payments solution.
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