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Faster, more accurate onboarding with the new identity flow in Hosted Onboarding

Improve first-time verification rates and speed up onboarding with new ID capture, autofill, and a guided questionnaire for successful decision-maker role selection.

December 2025

Identity verification screen for secure account login or registration process.

ID capture and autofill for personal details

Users can now scan or upload an ID document in the Hosted Onboarding page to automatically fill in their personal details. This ensures higher data quality and increases the likelihood of passing verification on the first attempt.

Guided questionnaire for decision-makers

When adding a new decision-maker, users are now guided through a set of role-specific questions. This makes sure the right roles and minimum requirements are submitted correctly, helping avoid delays or re-submissions.

Enable improvements with the latest version

Update to the latest version of Hosted Onboarding to give your users access to these improvements. Once enabled, they’ll benefit from faster submissions, higher verification success rates, and an overall smoother onboarding experience.

Learn more

Add decision makers for organizations in hosted onboarding

Go to Adyen Docs

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