Faster, more accurate onboarding with the new identity flow in Hosted Onboarding
Improve first-time verification rates and speed up onboarding with new ID capture, autofill, and a guided questionnaire for successful decision-maker role selection.
December 2025
ID capture and autofill for personal details
Users can now scan or upload an ID document in the Hosted Onboarding page to automatically fill in their personal details. This ensures higher data quality and increases the likelihood of passing verification on the first attempt.
Guided questionnaire for decision-makers
When adding a new decision-maker, users are now guided through a set of role-specific questions. This makes sure the right roles and minimum requirements are submitted correctly, helping avoid delays or re-submissions.
Enable improvements with the latest version
Update to the latest version of Hosted Onboarding to give your users access to these improvements. Once enabled, they’ll benefit from faster submissions, higher verification success rates, and an overall smoother onboarding experience.
Latest updates
Customer AreaManage your Customer Area in French, German, or Spanish
The Customer Area is now available in French, German, European Spanish, and Latin American Spanish, making it easier for regional teams to manage their accounts in their preferred language.
Financial productsReduce Issuing authentication friction with Passkeys
Passkeys are now available for Adyen Issuing, letting your cardholders authenticate with biometrics instead of SMS OTPs and passwords. This can reduce authentication drop-off while giving cardholders a faster, more secure experience.