Technology partner

LIKE MAGIC

LIKE MAGIC embeds Adyen directly into its platform, so hotels and serviced apartment operators handle pre-authorisations, deposits, prepayments, on-site charges and refunds through a single provider — online, on kiosk and at the front desk, fully PCI-compliant.

Colleagues of a tech Saas company in meeting discussing over a laptop

Native Adyen integration: one payment stack across the entire digital guest journey

Guest experience and hotel operations in one platform

LIKE MAGIC is a Zurich-based hospitality technology company. Its platform digitises the full guest journey: booking, online check-in, payments, digital room keys, upselling and check-out. It gives staff the tools to run it, from housekeeping to front desk. Hotels, aparthotels and serviced apartment groups across Europe use LIKE MAGIC to increase revenue per stay, cut manual work at reception and deliver a branded guest experience.

All customer success stories are available on our website.

One platform for the entire digital guest journey

Booking engine, online check-in, digital keys, guest app, upselling, housekeeping and payments in one system — no point solutions to stitch together, one contract, one price per room per month.

Open, hardware-agnostic architecture — live in weeks

Native integrations with apaleo and Oracle OPERA Cloud (OHIP), plus leading lock systems including Salto, Häfele Dialock, ASSA ABLOY, dormakaba and Messerschmitt. Open APIs let operators keep the systems they already run and add LIKE MAGIC on top, typically going live within weeks.

Getting started with LIKE MAGIC and Adyen

1

Scoping call to map your PMS, locks and payment requirements.


2

Commercial proposal and order form.


3

Adyen merchant account set-up, or connection of your existing account.


4

Guided onboarding, configuration and staff training.


5

Go-live, typically within four weeks.

Self-service check-in that actually collects payment: mobile, kiosk and front desk

Guests complete registration, ID and payment before arrival, or at a kiosk on site. Adyen handles authorisation, tokenisation and settlement in the background, so front-desk teams spend their time on guests instead of card terminals and manual reconciliation.