Customer stories

How GoFundMe combats identity risks while maintaining a human approach

Inside the global fundraising platform’s deployment of tools like Score to identify fraudsters, prevent misuse, support compliance procedures.

June 25, 2024
 ·  0 minutes

Launched in 2010 as a fundraising platform dedicated to helping people help each other, GoFundMe has since become a global leader in online crowdfunding. Today, the platform supports a community of over 150 million and accepts a donation every second.

Impressively, fraud remains rare on GoFundMe — thanks to a dedicated Trust & Safety team that proactively monitors the platform for any form of abuse. Partnerships also play an important role, helping GoFundMe stay at the forefront of technology to combat threats as they evolve.

Partners for seven years, Adyen and GoFundMe have worked tirelessly to tackle all types of fraud. We spoke with Matthew Murray, Director of Financial Crimes at GoFundMe, and Casper Rijnsdorp, Head of CDD & KYC for the Americas at Adyen, about one in particular: Synthetic identity.

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