Our reports

Retail in 2024

This report combines insights from consumer and business research and industry experts to uncover how retailers can find the perfect balance between customer experience and business efficiency.

Payment experiences
Customer experience
Person opening the door to a store

Digital in 2024


Hospitality and Entertainment in 2024


Food and Beverage in 2024


"In Adyen, we have a partner that has helped us innovate our customer experience in-store and improve the payments journey. Adyen helps us in this journey by providing us a single view of our payments data across channels and in the way we interact with the customer in the last part of the journey through POS solutions.”

Cristiano Agostini Chief Information Officer, Prada Group
People bu