Top priorities for the insurance industry in 2024 and beyond

The world of insurance has evolved massively in the last few years alone. Gone are the days of long, arduous form-filling and complicated sign-up processes. Today, people can arrange coverage in just a few taps, or clicks, with the flexibility to amend a policy to fit a change of circumstances.

Amid the cost of living crisis, picking an insurer is dictated more so than ever by value for money and experience. People want to feel protected and reassured, without any hassle or hurdles while purchasing a policy, renewing, or making a claim. And with sectors such as retail offering embedded insurance with large purchases at the point of checkout, it’s crucial your payments process is as easy - while remaining secure.

With that in mind, we’re here to walk you through how you can strengthen your brand reputation and relationship with customers, and how payments play a key role in this.