Need Help? Contact us from any page
Now you can reach our support team instantly from any page in your Customer Area. Get faster responses, direct routing, and track tickets without leaving your workflow.
April 2025
Seamless support, right where you need it We’ve made it easier to contact support when you need help. Instead of navigating to the support center, you can now create a ticket directly from any page in your Customer Area.
Faster responses, smarter routing By submitting a ticket this way, your request is automatically routed to the right agent, reducing wait times and ensuring you get the best support for your specific question. Plus, you can track your ticket right from your account.
Try it today No extra steps, no hassle, just quick, efficient support. The next time you need assistance, click the (?) icon and let us handle the rest.
Latest updates
Get webhook updates for Sales Day Payout reversals
New webhook events give you real-time notifications when settlements are reversed or refunds aren’t cleared within 30 days, helping you keep your reconciliation up to date.
Adyen for PlatformsProtectIdentify up to 2x more fraud without increasing casework
Score Premium platforms can now use a new fraud model that identifies up to 2x more fraud while reducing false positives, helping your risk team improve fraud detection without creating additional casework.