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More control over surcharge settings

Decide whether to apply surcharges on tips or not. You’re now in full control of how payment fees are passed on to your customers.

March 2025

payment at P400 terminal

Put surcharge decisions in your hands

You can now choose whether tips should be included in the surchargeable amount. This gives you the flexibility to configure the payment experience in line with your business needs and local regulations.

What’s surcharge and why it matters

Surcharging lets you pass payment network fees directly to your customers. Instead of factoring these costs into your pricing, you can apply them at checkout which is a common practice in some regions.

How to configure surcharge settings

You can adjust surcharge settings, including the option to exclude tips, through the API or by filing a request with Support. Visit our documentation for step-by-step instructions.

Learn more

Read our documentation and get started

Go to Adyen Docs

Contact your Adyen representative

Submit a request to our support team or reach out to your Adyen contact.

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