Manage nonprofit onboarding requests directly from the Customer Area
Request nonprofit onboarding, track progress in real time, and stay informed with Giving notifications, all from the Customer Area.
June 2026

A faster way to onboard nonprofits
You can now submit nonprofit onboarding requests directly from the Customer Area. Requests are sent straight to our onboarding partner, Goodstack, reducing manual steps and helping move applications forward faster.
More visibility throughout the process
In addition to submitting requests, you can track onboarding progress through a dedicated tracking page. You'll have a clear view of each request's status without needing to contact support or wait for updates.
Stay informed with Giving notifications
To get started, visit the Nonprofit Library and select "Request new nonprofit." We also recommend subscribing to Giving notifications in the Customer Area Notification Center so you can receive updates on your onboarding requests by email and in the Customer Area.
Latest updates
Financial productsGet clearer feedback on Balance Platform payout sweeps
You can now get more transparency into payout sweep execution on your Balance Platform. New execution feedback will help you understand when a sweep succeeds or fails, and why, so you can respond to issues faster.
Payment methodsOffer Google Pay with JCB at online checkout in Japan
You can now offer Google Pay with JCB cards at online checkout in Japan through Adyen. This expands your Google Pay offering to include JCB transactions processed through Japan acquiring, alongside Visa and Mastercard.