Make in-store payments accessible to all your customers
Support every customer in-store with our new accessibility feature that enables independent PIN entry through audio prompts.
June 2025
Audio guidance to support every shopper
We've added a new audio accessibility feature to our Android payment terminals. This update helps visually impaired shoppers complete payments independently, using voice prompts and an accessible PIN interface. It supports key EU languages and helps you meet the requirements of the European Accessibility Act (EAA).
Built to be inclusive and compliant
Available on all Adyen Android terminals from firmware 124+, this feature improves in-store accessibility and ensures your payments setup is ready for upcoming accessibility regulations.
How to enable it
Upgrade your terminals to the required firmware and activate the feature by contacting Adyen Support. We recommend training store staff to support shoppers using this functionality. Visit Adyen Docs to learn more.
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