Customer stories

Joe & The Juice: Using payment technology to improve customer experience

Discover how Joe & The Juice has used payments technology to connect its physical and digital worlds to deliver an even better service.

February 5, 2021
 ·  5 minutes
Avocado toast with an egg on a white plate.

The 2020 pandemic has accelerated consumers’ adoption of digital channels. Technically-timid grandparents embraced video conferencing. We now browse groceries from our sofas. And, when we want a cup of coffee, we’re just as likely to reach for our phones as head to a café.

Joe & The Juice was well placed to respond to this dramatic shift. It launched its pre-order app back in 2019. So, when the pandemic forced doors to close, it was able to pivot quickly and serve customers via this established digital channel. To learn more, we sat down with VP of Strategy & Business Development, Thomas Evald. We explored how the company’s digital-readiness kept the coffee flowing from a safe distance. And we learned how payments technology is used to deliver better customer experiences now, and into the future.

Smiling worker at a beverage stand.

Fresh insights, straight to your inbox

By submitting your information you confirm that you have read Adyen's Privacy Policy and agree to the use of your data in all Adyen communications.