Retail Report 2024

Home and gardening: increase efficiency while enhancing customer experiences

People in store buying a couch

Interest in home improvement and gardening spiked during the pandemic. And it’s here to stay. Retailers are capitalizing on this opportunity. They’re looking for ways to automate financial reconciliation and deliver premium cross-channel experiences to keep customers returning for more.

Make operational efficiency a breeze

The opportunity

Increasing efficiency has become a key priority for retailers that want to allocate their resources better. Retailers are looking at financial reconciliation and in-store operations as a way to do this while enhancing the customer experience. 

Since many retailers reconcile payments across multiple locations, financial reconciliation becomes challenging, resulting in high overheads, complexity, and manual errors. By freeing up capacity from operational processes, retailers can spend more time on what's truly important: their customers. 

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