This month
Financial productsManage Issuing disputes directly in your Customer Area
Issuing customers can now submit and manage disputes directly in Customer Area, with two new dispute reason codes available through both the UI and API.
In-person paymentsAutomate Android terminal branding with Theme Management APIs
You can now use Theme Management APIs to automate branding and screen customization on Android payment terminals. Manage themes across company accounts, merchant accounts, stores, and individual terminals.
ProtectFind and manage risk list entries faster
Manage your risk lists more efficiently with improved search, expanded filters, CSV uploads, and bulk deletion in Customer Area. Investigate blocked transactions faster and handle routine list changes yourself.
ProtectCompare risk and dispute performance across time periods
You can now compare Risk & Disputes analytics across different time periods to identify trends, investigate changes, and make better-informed decisions about your risk operations.
Customer AreaManage your Customer Area in French, German, or Spanish
The Customer Area is now available in French, German, European Spanish, and Latin American Spanish, making it easier for regional teams to manage their accounts in their preferred language.
Financial productsReduce Issuing authentication friction with Passkeys
Passkeys are now available for Adyen Issuing, letting your cardholders authenticate with biometrics instead of SMS OTPs and passwords. This can reduce authentication drop-off while giving cardholders a faster, more secure experience.
Adyen for PlatformsOnline PaymentsKeep capture split processing aligned with your latest configuration
Captures on Balance Platform now use the latest active split configuration profile at the time of capture. This keeps capture split data up to date when your configuration changes between payment and capture.
Adyen for PlatformsOnline PaymentsMore predictable refund, commission and chargeback split processing
We’re updating how Balance Platform handles split configuration for refunds, commissions and chargebacks. You’ll benefit from more consistent allocation logic, flexible commission options, and clearer accounting entries to support reconciliation.