Adyen and Raptor Team Up to Simplify Operations for Singapore’s Service Sector

Adyen, the global financial technology platform of choice for leading businesses today announced its partnership with Raptor, an established point-of-sale (POS) provider serving over 7,000 service and hospitality businesses in Asia Pacific since its inception in 2001. 

Powered by Adyen for Platforms, Raptor now offers streamlined payments services to its platform users. Embedded payments is increasingly a priority for small and medium businesses (SMB) – according to a YouGov survey commissioned by Adyen, 75% of Singaporean SMBs surveyed consider payments reconciliation across channels a major pain point.

With payments integrated into its POS offerings, Raptor users are able to generate their own consolidated payment reports – gaining a full view of the cross-channel journeys of their customers, including their payment preferences.

“For more than 20 years now, we’ve championed technology as a competitive asset,” said Leslie Tan, founder of Raptor. “Embedding payments is the natural evolution of that philosophy. Partnering with Adyen allows us to bridge the gap between operations and finance, providing SMBs with a unified platform that doesn't just support their business – it accelerates it.”

One beneficiary of Raptor’s embedded payments offering is Natureland, a Singaporean massage and wellness spa company popular with both locals and tourists. To streamline the bookings, Natureland is set to launch an online reservation system in 2026 across its 15 outlets island-wide. This system allows customers to secure bookings with a deposit via their preferred payment method, powered by Adyen’s extensive support for global and local payment methods.

“Digitalization is a key focus for us as we continue to evolve our operations,” said Fion Wu, Managing Director of Natureland. “Strengthening our payment capabilities is part of this focus, as it enables us to offer customers a secure and smooth payment experience across our outlets.”

In the same YouGov survey, 29% of surveyed Singaporean SMBs view the support of varied payment methods as the most important feature offered by SaaS platform providers. 

“Collaborating with Raptor allows us to bring our payments innovation to a broader spectrum of businesses across the region,” said Ben Wong, General Manager of Southeast Asia and Hong Kong, Adyen. “Additionally, when traditional service providers evolve into fintechs, they do more than just retaining their platform users; they fuel a more resilient and scalable merchant ecosystem.”

About Adyen

Adyen (AMS: ADYEN) is the financial technology platform of choice for leading companies. By providing end-to-end payments capabilities, data-driven insights, and financial products in a single global solution, Adyen helps businesses achieve their ambitions faster. With offices around the world, Adyen works with the likes of Meta, LVMH, SHEIN, Uber, L'Oréal, Cathay Pacific, Grab, Klook, and Singapore Airlines. The cooperation with Raptor as described in this merchant update underlines Adyen’s continuous growth with current and new merchants over the years.

About Raptor

Founded in 2001, Raptor is a leading IT solutions provider specializing in world-class experiences for the hospitality industry. Headquartered in Singapore with a strong presence across Malaysia, Indonesia, and the Philippines, Raptor’s flagship POS system supports over 7,000 users throughout APAC. Committed to innovation, Raptor provides seamless omnichannel integration, cashless payments, and intelligent data analytics, acting as a dedicated technology partner to help Food & Beverage businesses scale and succeed.

About Natureland

Natureland is an award-winning wellness brand and a leading provider of premium spa services in Singapore. With a growing footprint of 15 outlets, including flagship ‘Premium’ locations at Marina Bay Sands, Jewel Changi Airport, and ION Orchard, Natureland offers an urban sanctuary for holistic rejuvenation. A multi-year winner at the Singapore Prestige Brand Awards (SPBA), the brand is renowned for its highly skilled therapists and tranquil, earthy aesthetics. Natureland provides accessible luxury through professional treatments including Foot Reflexology and Body Therapy.