Sydney · December 06, 2021
Adyen partners with guest experience platform ROLLER to streamline payments, powered by Adyen for Platforms
Adyen for Platforms is the payments solution made for all platform business models, including marketplaces, on-demand services, and Software as a Service.
Adyen (AMS:ADYEN), the global payments platform of choice for many of the world’s leading companies, today announced the successful integration of Adyen for Platforms for ROLLER to further enhance customer experience for venues across all channels.
Adyen for Platforms offers a global and agile payment solution that enables platform business models to integrate payments into their offering without the added operational complexity or resource constraints. Platforms will be able to leverage Adyen’s unified commerce solution to expand quickly, manage risk, track results and gather rich customer insights across all touchpoints, from one integration. GoFundMe, Fresha, Skidata and Zenoti are amongst some international names already utilizing the solution across their global network to easily facilitate payments between their users and end customers.
Building on its success, Adyen is proud to welcome ROLLER, the guest experience platform, to Adyen for Platforms. ROLLER is one of the world's leading all-in-one software providers for leisure and entertainment venues, helping venues keep a finger on the pulse across ticketing, access management, point-of-sale, payments and more.
By combining the power of Adyen for Platforms, ROLLER now comes equipped with a singular and complete view of the guest journey across every touchpoint, through Adyen’s unified commerce solution. Guest journeys that were once traditionally captured separately can now be interlinked. From the initial purchase made online to purchases such as food, drinks and gifts made physically within the venues, through to post visit sales when a guest purchases merchandise online.
“Delivering brilliant guest experiences is integral to everything that we do at ROLLER. We’re honoured to partner with Adyen, who is leading the way in payment innovation, to make this a reality across our customers’ venues globally. The Adyen for Platforms integration has helped us better support our customers, not only with payments processing but more importantly, from a guest experience standpoint. The robustness, scalability and data visualisation of our platform has improved significantly with Adyen,” said Will Nicholson, Chief Operating Officer and Head of Payments at ROLLER.
Built on Adyen’s global payments infrastructure, Adyen for Platforms offers a truly unified approach and gives platform businesses access to the latest payment innovations. Integrating with Adyen for Platforms means platforms will be ripe for scalability, with support for all relevant payment methods, currencies, and customized payments experiences.
“Platforms are an evolving business model with more and more players entering the sector.” said Hayley Fisher, AUNZ Country Manager at Adyen. “Adyen for Platforms is designed to support platforms across their unique and complex customer journey. In working with ROLLER, we are incredibly proud to offer a fully integrated solution that can help enhance the overall customer experience both online and offline”.
Adyen (AMS: ADYEN) is the payments platform of choice for many of the world’s leading companies, providing a modern end-to-end infrastructure connecting directly to Visa, Mastercard, and consumers' globally preferred payment methods. Adyen delivers frictionless payments across online, mobile, and in-store channels. With offices across the world, Adyen serves customers including the Cotton On Group, Nando’s, Freelancer.com, Kogan.com, Budgy Smuggler, Movember, Showpo, Rodd & Gunn, and Jurlique.
The cooperation with ROLLER as described in this merchant update underlines Adyen’s continuous growth with current and new merchants over the years.
Adyen for Platforms is provided by Adyen Australia Pty Ltd which holds Australian Financial Services Licence number 516550. Any information provided is general only and does not take into account your objectives, financial situation or needs. Please read and consider the Combined Financial Services Guide and Product Disclosure Statement before acquiring or using the service.
ROLLER’s vision is to help create experiences that bring joy and happiness to the world. We achieve this by building technology solutions for leisure and attractions businesses, helping them deliver amazing experiences for their guests.
ROLLER is a complete software platform for the modern attraction. Our platform is built to support the key areas of your business, and to help you improve operations, grow revenue and delight your guests.
Our innovative solutions include; Ticketing, Point-of-Sale, Integrated Payments, CRM, Memberships, Gift Cards, Waivers, Self-Serve Kiosks, Cashless Wallets and much more.