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Berlin · June 06, 2024

Adyen and Nelly Solutions digitize Medical practices with innovative financial platform

  • Financial technology platform Adyen partners with health and fintech Nelly Solutions to develop a financial operating system specifically for the healthcare sector.

  • Providing POS terminals, digital payments, bank accounts and corporate credit cards for medical practices

  • Market expansion into Italy: Automated billing for medical practices and flexible payment methods for patients

Adyen x Nelly logos

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In order to further reduce the administrative burden associated with financial management in the healthcare sector, the health and fintech Nelly is partnering with Adyen, the financial technology platform of choice for leading businesses. The partnership enables medical practices to now handle all payment management processes via a unified system integrated into the practice software. This means that medical practices can now use Nelly as a digital solution for their payment processing, maintain a bank account with a local IBAN thanks to Adyen's banking license and process digital payments efficiently. The partnership will also encompass the issuing of corporate credit cards. At the time of launch, this is possible in Germany and selected European countries.

From patient admission to payment processing

The integration of Adyen simplifies the entire administration of all financial processes. With digital payment links, POS terminals, bank accounts and corporate credit cards, medical practices are able to process all payments and expenses via a single platform. Both one-off transactions and regular treatment fees are processed through Adyen and Nelly in a user-friendly and up-to-date manner. 

Payments are credited to medical practices immediately and can be used in real time via the virtual and physical corporate credit cards. In addition, Adyen's digital bank accounts allow medical practices to optimize their cash flows and earn attractive interest on unused capital.  Expansion to Italy

The cooperation with Adyen is also being used for Nelly's market entry in Italy, as around 70% of treatments there are self-pay. Patients can enter their preferred payment method (bank account, credit card, installment payment, Apple Pay, etc.). The treatment costs are then debited and invoices sent digitally and fully automatically. 

This means considerable simplification and time savings for patients and practices. Advance payments and cancellation fees also increase the binding nature of appointments. Nelly's new digital process also simplifies the acceptance of cost estimates and their payment.

Comprehensive banking offering on just one platform

"By expanding our offering to include payment and banking services, we are providing our affiliated practices with a banking offering directly on the same platform on which patient and document management takes place," explains Niklas Radner, Co-founder and CEO of Nelly Solutions. "Nelly becomes a one-stop solution for modern medical practices that want to offer their patients a first-class experience." 

"Practices benefit from fast payment processes for patients on site at the practice and via smartphone and receive payments quickly and securely," explains Hella Fuhrmann, Country Manager DACH at Adyen. "The collaboration between Adyen and Nelly aims to modernize the infrastructure of medical practices and ensure efficient and modern payment processing."

About Adyen Adyen (ADYEN:AMS) is the financial technology platform of choice for leading companies. By providing end-to-end payments capabilities, data-driven insights, and financial products in a single global solution, Adyen helps businesses achieve their ambitions faster. With offices around the world, Adyen works with the likes of Meta, Uber, H&M, eBay, and Microsoft. The cooperation with Nelly as described in this release underlines Adyen’s continuous growth with existing and new clients over the years.

About Nelly Nelly Solutions revolutionizes the practice experience by digitalizing administrative processes in medical practices. Founded in 2021 by Niklas Radner, Lukas Eicher, Rasmus Schults, Laurids Seibel, and Dr. Tobias Heuer the Berlin-based startup aims to minimize administrative burdens for doctors, medical staff, and patients. As the first digital factoring provider for the DACH region, Nelly offers a comprehensive solution that not only enables the digitalization of patient data but also revolutionizes accounts receivable management for medical practices. The platform provides a comprehensive, GDPR-compliant digital process that covers everything from patient intake to payment with just a click. Easy integration with existing practice management software and user-friendly operation allow patients to handle everything securely and efficiently via their smartphones.