Adyen to process European credit card payments for Zalando

Adyen and Zalando’s partnership is expanding, as the global payments provider to many of the world’s largest brands gets set to process Zalando’s credit card payments in all European markets.

The relationship between the two companies began in 2019 when Zalando chose Adyen for its 3DSecure 2 solution. This helped Zalando to implement two-factor authentication in accordance with PSD2 Strong Customer Authentication.

The partnership took its next steps when Adyen acted as an acquirer for Zalando in France and the Benelux, allowing them to implement local payment methods such as Cartes Bancaires and Bancontact. Making use of Adyen’s international acquiring and end-to-end solution lets Zalando link directly to all major card systems and local payment methods.

Rick Centeno, Managing Director at Zalando Payments: "Our goal is to offer shoppers the best customer journey and the payment process plays an important role in this. With its leading role in 3DSecure 2, Adyen has distinguished itself as the best solution for Zalando Payments to provide our customers shopping using their credit card with a seamless as possible shopping experience under the new regulations. These better 3DSecure 2 results will enable us to achieve our goals and generate additional revenue through higher authorization rates".

"We’re thrilled to continue supporting Zalando's growth at an international level. Credit cards are a popular means of payment in many international markets and creating an optimal customer experience is a major driver for the success of e-commerce platforms in Europe and beyond," says Alexa von Bismarck, Country Manager for Adyen Germany.

About Adyen

Adyen (AMS: ADYEN) is the payments platform of choice for many of the world’s leading companies, providing a modern end-to-end infrastructure connecting directly to Visa, Mastercard, and consumers' globally preferred payment methods. Adyen delivers frictionless payments across online, mobile, and in-store channels. With offices across the world, Adyen serves customers including Facebook, Uber, Spotify, Casper, Bonobos and L'Oréal. The cooperation with Zalando as described in this update underlines Adyen’s continuous growth with current and new merchants over the years.