Alipay is the most widely used third-party online payment service provider in China. With over 100 million daily transactions and over 520 million active users. Its primary product is a digital wallet, Alipay Wallet, which also includes a mobile app that allows customers to conduct transactions directly from their mobile devices.

Alipay is a must-have payment method for any business looking to reach a critical mass of Chinese shoppers both home and abroad. It is available in 70 markets and has already been adopted by over 80,000 retail stores worldwide.

Benefits of supporting Alipay include: 

  • Access to over 520 million registered users
  • A solution with the most advanced encryption technology for secure transactions
  • A frictionless experience that utilizes standard and one-click payments

How Alipay works on mobile

Select Alipay

Shopper selects Alipay from list of payment methods.

Review transaction

Alipay automatically opens, and transaction details are displayed.

Enter pin

Shopper enters PIN or uses touch ID to confirm payment.

Payment complete

Shopper directed to payment success page and the payment is complete.


How Alipay works on desktop-to-mobile

QR code automatically generated

A QR code is automatically generated and displayed to the shopper.

 

Scan QR code

Shopper opens Alipay and scans the QR code. The transaction details are then displayed on the screen.

Enter PIN

Shopper enters PIN or uses touch ID to confirm payment.

Payment complete

Shopper directed to payment success page and the payment is complete.


How Alipay works at the point of sale

Choose scan-to-pay

Shopper presses 1 to scan QR code.

Scan QR code

Shopper scans QR code displayed on terminal.

Confirm payment

Shopper reviews payment in-app and confirms.

Payment complete

On the terminal, the payment is shown as approved.


Accept Alipay with Adyen

Adyen offers a full service Alipay solution, including reconciliation, reporting and settlement services.

Market China, Hong Kong
Settlement currency

Point of sale: USD, EUR, JPY, GBP, CAD, AUD, SGD, CHF, SEK, DKK, NOK, NZD, THB, HKD
Ecommerce: USD, EUR, JPY, GBP, CAD, AUD, SGD, CHF, SEK, DKK, NOK, NZD, THB, HKD

Channel Ecommerce, Point of sale
Processing currencies Point of sale: USD, EUR, JPY, GBP, CAD, AUD, SGD, CHF, SEK, DEK, DKK, NOK, NZD, THB, HKD Ecommerce: CNY, USD, EUR, JPY, GBP, CAD, AUD, SGD, CHF, SEK, DEK, DKK, NOK, NZD, THB, HKD
Refunds Yes
Partial refunds Yes
Multiple partial refunds Yes
Settlement delay 2 days

Pricing

We charge a processing fee + payment method fee per transaction.

Commission per transaction, may differ per region.

Different commissions apply depending on the payment method.

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