The Singapore Retail Report 2023

Connecting ambitions

Explore the key interests and top trends of the year for retail. Get an inside look at the industry and where it’s going, plus strategies to help businesses succeed.

Retail Report

We asked 12,000+ businesses and 36,000 consumers from 26 markets about the state of retail

5 percentage point boost

to revenue growth for retailers connecting online and offline sales channels.


of consumers is looking for more personalized discounts and offers from retailers that they regularly shop with.


of retailers experienced increased payment fraud attempts


of retailers experienced cyberattacks or data leaks.

Store manager in a clohing store

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