HDI Seguros leverages technology and recovers 2.4 million BRL in payment transactions

As insurance companies move towards digitalization, they face challenges similar to those other businesses face. These include enhancing customer experiences, effective data usage, and adapting to new technologies. 

This was the case of Brazilian HDI Seguros, part of the German group Talanx, Germany's third-largest insurance conglomerate. They recognized the importance of digitalization and understood that to stay competitive, they needed to begin their digital transformation journey and work with a payment partner that could solve these challenges.

That's when Adyen stepped in. HDI Seguros' business goals drove the partnership between the two companies: embrace the digital era by enhancing payment efficiency and adopting data management solutions that provide valuable insights for decision-making. 

The outcome? They've seen a R$ 2.4 million increase in payment transactions. We spoke to Renato Tavares Pinheiro, Financial Director of HDI, to get his perspective on how they achieved this.