The complete payments platform for hotels
From booking to check-out, and everything in between, take a unified approach to managing payments and surpass your guests’ expectations.
The best experience
Give guests a personalized experience by offering their preferred payment methods, loyalty schemes, and more.
One platform
Unify payments across properties and channels within a single platform.
Remove PCI scope
Reduce exposure of card data and resources needed to maintain PCI compliance.
Get to know your guests
Use payments data to connect with guests across channels.
A solution built for
- Hotels
- Luxury resorts
- Franchises
- Hostels
Our smart features
Tailored to the hotel industry
Facilitate card-on-file payments
In the event of a guest no-show, or if late charges need to be collected after checkout, charge payment cards on file.
Facilitate card-on-file payments
In the event of a guest no-show, or if late charges need to be collected after checkout, charge payment cards on file.
Pre-authorize the extras
Payment cards are pre-authorized at check-in, with automatic top-ups for extra expenses during stays such as room service and spa facilities.
Pre-authorize
the extras
Payment cards are pre-authorized at check-in, with automatic top-ups for extra expenses during stays such as room service and spa facilities.
View centralized reporting
See payments and reconciliation records across all properties and channels. Manage all of your terminals from one place.
View centralized reporting
See payments and reconciliation records across all properties and channels. Manage all of your terminals from one place.
Let diners pay at table
Let customers pay at the table in restaurants and bars, choose pre-calculated tip amounts, and offer split payments so guests can easily share the cost of their meal.
Let diners pay at table
Let customers pay at the table in restaurants and bars, choose pre-calculated tip amounts, and offer split payments so guests can easily share the cost of their meal.
We do more for hotels
One integration for all properties and regions.
A single view of where guests are from and how often they’ve visited.
Tokenized card data from all systems and channels.
Detect guest language, and let them choose their preferred currency.
Our hospitality partners
We partner with leading technology solutions to give your guests the best experience.
The 2019 Adyen Hospitality Report
Only 1 in 4 hospitality businesses have a digital transformation strategy in place. Learn how hotels can improve guest experience by taking advantage of new technology.
Steps to get started
Create an account
Complete your details on our online form and start testing.
Set-up
Apply for a live account and complete integration steps.
Configure your live account
Adjust risk settings, payment methods and more.
Go live
Start accepting payments around the world with Adyen.