A family paying via point of sale at a hotel

The complete payments platform for hotels

From booking to check-out, and everything in between, take a unified approach to managing payments and surpass your guests’ expectations.

A family paying via point of sale at a hotel

The best experience

Give guests a personalized experience by offering their preferred payment methods, loyalty schemes, and more.

One platform

Unify payments across properties and channels within a single platform.

Remove PCI scope

Reduce exposure of card data and resources needed to maintain PCI compliance.

Get to know your guests

Use payments data to connect with guests across channels.

Our smart features

Tailored to the hotel industry

Facilitate card-on-file payments

In the event of a guest no-show, or if late charges need to be collected after checkout, charge payment cards on file.

Facilitate card-on-file payments

In the event of a guest no-show, or if late charges need to be collected after checkout, charge payment cards on file.

Pre-authorize the extras

Payment cards are pre-authorized at check-in, with automatic top-ups for extra expenses during stays such as room service and spa facilities.

Pre-authorize
the extras

Payment cards are pre-authorized at check-in, with automatic top-ups for extra expenses during stays such as room service and spa facilities.

View centralized reporting

See payments and reconciliation records across all properties and channels. Manage all of your terminals from one place.

View centralized reporting

See payments and reconciliation records across all properties and channels. Manage all of your terminals from one place.

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Let diners pay at table

Let customers pay at the table in restaurants and bars, choose pre-calculated tip amounts, and offer split payments so guests can easily share the cost of their meal. 

Let diners pay at table

Let customers pay at the table in restaurants and bars, choose pre-calculated tip amounts, and offer split payments so guests can easily share the cost of their meal. 

We do more for hotels

One integration for all properties and regions.

A single view of where guests are from and how often they’ve visited.

Tokenized card data from all systems and channels.

Detect guest language, and let them choose their preferred currency.


Our hospitality partners

We partner with leading technology solutions to give your guests the best experience.

Person in swimming pool of a hotel

The 2019 Adyen Hospitality Report

Only 1 in 4 hospitality businesses have a digital transformation strategy in place. Learn how hotels can improve guest experience by taking advantage of new technology.

Steps to get started

Create an account

Complete your details on our online form and start testing.

Set-up

Apply for a live account and complete integration steps.

Configure your live account

Adjust risk settings, payment methods and more.

Go live

Start accepting payments around the world with Adyen.

Are you looking for test card numbers?

Would you like to contact support?