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F&B and Hospitality
Adyen for hospitality

Every payment. Every property. Every market.

From single properties to global portfolios, hospitality businesses process millions of payments. Adyen lets you pull all of them together into one platform for smoother operations.

Trusted by hotels all over the world

Great guest experiences start with smooth payments

Fragmented payments slow your business down. When you unify everything under one roof, you make room for more innovation, better profitability, and more time to focus on the guest experience.

77%of businesses say fragmented payments make reconciliation inefficient
20%of guests prefer to pay with their home currency
77% of businesses say fragmented data blocks innovation, cost control, and fraud prevention

The Adyen advantage

One platform, every payment

Deliver smoother guest experiences by bringing every payment together in Adyen's global platform.

Elevated guest experiences

Give staff more time to spend with guests by integrating payments directly into your PMS.

Simplified reconciliation

Track all transactions in one place. Reduce manual errors and simplify chargeback management with automated reconciliation.

Guest data, protected

Protect payments data with Adyen’s advanced fraud detection, risk management, and secure authentication.

RMS, a cloud-native PMS platform trusted by over 6,000 properties worldwide, replaced fragmented gateways with a single payment infrastructure. Now, users get automated reconciliations, Pay by Link, fraud protection, and local payment methods.

“With Adyen and RMS, we create a memorable experience for every guest.”

Adam Seskis

CEO of RMS

Read the full story
Adyen employee assisting a customer at the reception with a payment transaction.

Less friction, more focus

Give guests the experiences they deserve. Unified, friction-free payments let you connect guest touchpoints so your payments become part of the outstanding guest experience.

Process payments anywhere Accept payments in 150+ currencies and access 200+ local payment methods. Adyen’s designed to work where you do.

Integrated payments

Built to work with Oracle OPERA and leading property management systems your business already runs on.

Offline payment processing

If the internet goes down, transactions can keep flowing. With Store and Forward technology, guests can still pay for their experiences, and you never miss out on a sale.

Free up your finance team: Financial reporting that used to take days now happens in hours. With one view across every channel and property, you can see the full picture faster.

Everything in one place

Consolidate payments across bookings, bars, and experiences. See all the data in centralised dashboards.

Automated reconciliation

Use real-time tools to handle chargeback management and reporting across all currencies. Save hours on admin and give your team the freedom to focus on the guest experience.

Real-time data

Use real-time and centralised financial data to make informed decisions across departments.

Stay compliant and secure: Protect payments data with advanced fraud detection, risk management, and secure authentication. Ensure compliance with PCI DSS and international privacy standards.

Adyen Uplift

Adyen Uplift uses data from trillions of transactions to keep your business safe without compromising on conversions.

Enterprise grade infrastructure

Our international banking licenses in the US, UK, and EU mean we’re regulated and secure. Cut out the middleman and know exactly where your money flows.

Tokenisation

Replace sensitive card information with secure tokens. Recognise previous guests for higher authorisation rates and process recurring payments safely.

Deep dive
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See where the industry is headed

Learn what 8k travel businesses and 40k consumers across 27 countries say about how the travel industry is changing.

Read full report

Real hospitality. Real results. We’ve helped hospitality businesses:

Adyen helps hotels, spas, and more create great guest experiences with friction-free payments. Our numbers speak for themselves.

90%conversion rate
$200ksaved per property
100hotels onboarded in 30 days

Tools to take control of your payments

Find the right solution for managing and moving money across your entire business.

A computer screen displays a financial graph with a highlighted payment of $12,009.90 by an Adyen terminal.
INTELLIGENT MONEY MOVEMENT

Money that moves as fast as you do: Accept payments across your properties in 150+ currencies and 200+ payment methods, and send secure Pay by Link requests via email, SMS, or chat with one platform. *Intelligent money movement is available in the US, UK and EU. Capital and Payouts in AU.

Explore Intelligent Money Movement
Abstract layered data visualization representing digital payment infrastructure at an Adyen workspace.
EMBEDDED FINANCE

Payments that power your platform’s growth: Turn your hospitality platform into a financial hub for properties or franchisees. Embed payments, offer capital and accounts, and issue cards with one integration. *Embedded Finance is available in the EU, UK, and US. Capital and Payouts available in AU.

Explore Embedded Finance

Built for every hospitality business

Adyen employees in the Adyen office converse near a payment terminal, with laptops on the counter.

Hotel chains and franchises

Deliver consistent experiences across every property. Guests can use familiar payment methods and staff can work with the same systems.

A person making a contactless payment with an Adyen terminal at a business counter.
A person walking barefoot by a poolside surrounded by greenery, enjoying a relaxing outdoor setting.
A man carrying a child on his shoulders outdoors near a Ferris wheel, enjoying a cheerful moment.
A neatly made bed with folded towels in a bright, modern hotel room, featuring white bedding and pillows.

Lessons for leading hospitality teams

Learn how hotels, resorts, and entertainment venues can turn better payments into a competitive advantage.

See all articles
A hotel employee looking at a Adyen dashboard with data charts.

How franchises scale faster with unified payments

Disjointed systems add friction to the guest experience. Here’s how online bookings, bar tabs, and spa services keep things streamlined.

couple ordering coffee at hotel lobby

The tech stack redefining hospitality

Guests expect effortless service at every touchpoint. These eight technologies are raising the bar and adding more revenue per guest.

Man looking at laptop doing financial reconciliation

Hotels waste two hours per day on reconciliation

Here’s how operators are cutting time spent on reconciliation by 50% and reducing errors along the way.

Travel Season assets / Industry Group page

Payments built for hospitality and travel

Learn how other global travel companies are using Adyen to simplify their payments infrastructure.

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Give your guests the experiences they expect

Billions in travel payments already run through Adyen. Yours should too.

Talk to an expert

Frequently Asked Questions