Streamline operations and offer a unified shopper experience

Brick and mortar is making a comeback. 67% of retailers globally expect more revenue to come from physical stores, while 75% of retailers expect revenue from online channels to increase as well.

Offering premium payments online and in-person requires your payment providers to have specific expertise for each channel across regions.

Online payments need to be secure, fit into the checkout flow seamlessly, support local payment methods, and fail as little as possible. In-person payments on the other hand require terminals that match your business needs and architecture and need to support multiple languages.

Finding a payments platform that can offer both is difficult, especially since most are dependent on the financial technology of others to power their solutions. So it’s not surprising that retailers have had to rely on multiple solutions.

Running online and in-person payments on separate platforms creates friction for your customer. It makes it near impossible to deliver the elevated shopping experience consumers have come to expect. 61% of shoppers said they'd be more loyal to retailers who let them buy products online and return them in store.

Missing the boat on creating unified shopping experiences isn't a luxury you can afford. As shoppers continue to navigate journeys across channels, they will choose to shop with brands that can give them the flexibility they want.

A patchwork of systems requires your employees to continuously smoothen the seams. Multiple providers means multiple points of failure, and managing different payment providers means managing payments in different places.

If you consolidate multiple payment providers into one single platform solution, you free up time and let employees focus on doing their job instead of having to continuously troubleshoot.

Especially for enterprise retailers that have operations across borders, dealing with local parties will reduce agility. Onboarding and rolling out solutions takes time, so if a single global provider can help you create extraordinary shopping experiences in one place, they can quickly replicate them elsewhere.

Technology is constantly evolving, yet innovation within the financial sector has lagged behind. Since most payment providers are still reliant on financial institutions to offer their services, there’s only so much control they have to create innovative solutions.

One of the biggest advantages of our single financial technology platform is that retailers get access to the full power of our technology with our API. Since we love building and innovating as much as retailers that are shaping the industry, our solutions are built in a way that gives retailers autonomy in choosing what fits their business and architecture.

Another advantage is our global coverage. Because we support payments across the globe, there’s no need to go through costly RFPs and onboarding of payment providers wherever you have a presence. Instead, businesses can simply opt in or out of whatever region or country they want.

Since there are few payment providers that have the in-house tech stack to support a unified cross-channel setup, it’s not surprising that many retailers have created a semi-integrated system of providers for online and in-person payments.

With our single financial technology platform, fragmented systems that are prone to error, increased latency, and complicated payments consolidation are now a thing of the past.

Read more about current trends in retail in our 2023 Retail Report. Are you convinced? Be sure to contact sales.