Hotel payments made easy

Upgrade the guest experience from start to finish with our single platform. Offer the most seamless payment journey, unlock self check-in, consolidate data, and connect payment channels.

Hospitality service

Better guest experience

Offer a seamless payment journey, personalized rewards and experiences, and preferred local payment method.

One platform

Explore a unified solution to streamline all payments across properties, channels, and markets.

Stay PCI compliant

Our solution can minimize card and data exposure, while staying PCI compliant.

Partners you know

Experience easy integration with the partners you prefer.

Family checking in at hotel

Kempinski logoOne ZabeelBelmondThe LanaCitizenM logoLouvre Hotels Group logo

With innovative and flexible solutions, Adyen stood out to us as a preferred strategic partner to meet our vision. Collaborating with Adyen has successfully allowed us to deliver a promise that is secure and contactless while enhancing our offerings as a lifestyle destination where guests can stay, dine, shop, celebrate and relax as they create treasured memories, without interruptions.

Chadi Chemaly Hotel Manager, Raffles Hotel Singapore

Discover our hotel payment solution

Create better guest experience

Streamline payments across all channels and markets through one payment partner for a seamless journey. Quickly roll out in various markets, launch new sales channels and scale at ease.

Learn how to build contactless guest journeys
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Get the full report from our Customer Area

  • All payments in one place: Connect all your payments data to unlock valuable insights. Monitor chargebacks, payment methods performance, and volume of transactions.

  • Optimized reconciliation: As a processor and an acquirer, we provide comprehensive reporting for all payment activities, across all channels and locations. Our settlement reports will help you depend less on accounting teams.

  • Clearer insights: Gain a clear understanding of how your business is performing, from guest behavior, channel effectiveness, and location-specific insights.

Example screen of sales dashboard

Bring personalization to guest payments

From offering the payment methods that matter to your guests, to using tokenization to recognize previous guests at any location in the world, give every guest a personalized experience.

Adyen terminal

Reduce data exposure

We'll ensure you stay PCI compliant and offer secured payment links. And our POS machines are pre-certified and provide either end-to-end or point-to-point-encryption.

Example screen of hotel booking

Work with partners you know

We know hotels work with multiple suppliers and systems, so whether you’re managing properties, bookings, and channels, make sure your payment partner is one less moving part. We work with leading technology partners in the hospitality sector to create an integrated solution.

See our technology partners
Oracle hospitalityShiji logoAgilysys logoBook4timeInfor logoTravel click - logoProtel logoApaleo logoClock PMS logo
Family with electronic devices

A solution built for

Hotel chains & franchises

Give your guests a consistent experience across your properties with familiar payment methods, guest journeys, and loyalty schemes.

Luxury resorts

The VIP treatment calls for the best payment experience. Tokenized card technology means guests can present their card once, and enjoy the rest of their stay uninterrupted.

Ownership group

Hoteliers often work with different systems across locations. We can help by consolidating payments into one system, offering consistency and familiarity for staff across any location.

Entertainment resorts

Entertainment is constantly evolving. Make sure your resorts are innovating with the payment experience; from wearable tech to QR codes.

Vacation rentals

Flexibility is everything. For guests it’s the option to save their card details for future stays. For businesses it’s the ability to tokenize card details in case of damages.

Inns and B&Bs

Use automation to streamline staffing requirements, while protecting against employee and customer damages through tokenized, secure payment information.

The UAE Adyen Hospitality Report 2023

Whether you want to prevent fraud, recognize returning guests, or offer smooth check-ins and check-outs, this guide has got you covered.

Get your copy now
Hospitality guide 2023

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