How to make a complaint
At Adyen we value any feedback, including complaints. Should you have any complaints regarding our services please send an email to firstname.lastname@example.org.
In order for us to handle your complaint in the best possible way please provide the following information:
- Your full name
- Your address
- A description of your complaint
We will respond to your complaint within one business day and in the event of any harm propose a solution within one week. We will also provide you with information on how you can further escalate your complaint if you are unsatisfied with how your complaint is handled.