SOFORT is the main online direct payment method and works via online banking. It is the predominant online banking method in countries such as Germany, Austria, Switzerland and Belgium, making it a must-have for any business wanting to operate in this area.
- Widely supported across Europe
- 20 million users
- Instant account verification
- Secure, protected payments
- Risk reduction for recurring SEPA charges
How SOFORT works on desktop
Select SOFORT
Shopper chooses SOFORT from the list of payment methods.
Select bank
Shopper is redirected to the online banking environment, chooses the country and enters the name of the bank.
Enter bank details
Shopper enters bank details.
Select account
Shopper selects their account.
Confirm payment
Shopper confirms the payment.
Confirmation page
Shopper reaches the confirmation page and is redirected back to the merchant's site.
How SOFORT works on mobile
Select SOFORT
Shopper chooses SOFORT from the list of payment methods.
Select bank - option 1
After selecting SOFORT the shopper chooses their bank by selecting their country and sort code.
Select bank - option 2
If the sort code is not on hand, the shopper can also select their bank via keyword search and choose from a list.
Enter details
The shopper enters bank details.
Online banking login
Shopper logs into online banking and confirms the payment.
Confirmation page
The shopper reaches the confirmation page and is then redirected to the merchant's site.
Accept SOFORT with Adyen
Adyen offers a full-service SOFORT solution, including reconciliation, reporting and settlement services.
| Market | Europe |
| Settlement currency | EUR, CHF, GBP, PLN |
| Channel | Ecommerce |
| Processing currencies | CHF EUR |
| Recurring transactions | Yes, via SEPA direct debit |
| Refunds | Yes |
| Partial refunds | Yes |
| Settlement delay | 2-4 days |
| Chargebacks | Yes |
Pricing
We charge:
Adyen processing fee + payment method fee
Commission per transaction, may differ per region.
Different commissions apply depending on the payment method.
| Processing fee | Payment method fee |
|---|---|
| € 0.10 | Physical goods (incl. travel & ticketing): 1% | Digital goods: 2% |
The Adyen platform supports all key payment methods globally.