Onboarding as a vendor

Step by step guide on how to onboard as a vendor for Adyen through Coupa.

Start of the onboard process

When we approve the onboarding request for your business, Coupa sends the external form to the supplier email. The email you receive comes from Coupa and is titled Profile Info Request. The picture on the left is how it looks like.

You can click "Respond without Joining" which will immediately take you to the external form to fill out, however, we usually recommend clicking "Join and Respond" as it allows you to have more control over the entire process.

Screenshot of UI interface of vendor supplier portal Coupa

After clicking "Join and Respond"

As a supplier, you can join an existing account (for example your business already uses Coupa for another customer) or continue by creating a new account. After clicking next, you will be prompted a verification code.

Screenshot of UI interface of vendor supplier portal Coupa

Verification Code

For the verification code, you will be getting an email from Coupa with the verification code like on the left.

Screenshot of UI interface of vendor supplier portal Coupa

You are done creating an account / logging in!

Now, to help us onboard you, we need to approve the external form that includes information from your business.

Accessing the external form

To access the “external form” you need to go Profile > Information Request.

Screenshot of UI interface of vendor supplier portal Coupa

Please fill out the external form with the necessary information.

After we send the external form, it expires in 30 days. After that, you need to request us to resend. 

Submitting External form

For us to receive the form, please click "Submit for Approval" at the bottom of the form. Please don't forget to fill out the "Remit-to" information and all the tabs that have a "*" next to it. If you are not ready to submit yet, you can click "Save" .

Screenshot of UI interface of vendor supplier portal Coupa

Congratulations! You just submitted the external form.

Now, we will receive the form and start our approval flow through multiple teams. Once all relevant teams approve, you will become an active vendor in Coupa for Adyen.