Retail Report 2023
Innovation and connection
Explore the key trends and themes of this year for retail. Learn more about the future of the industry and insights that you can apply to your strategy.
We asked 12,000+ businesses and 36,000 consumers from 26 markets about the state of retail
€ 1.4 trillion
revenue increase if more retailers worldwide adopt unified commerce
Almost 1 in 4
shoppers made online purchases from overseas retailers in 2022
60%
of shoppers want more rewarding experience when shopping
Almost 1 in 5
shoppers experience fraud
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