Culture

Adyen’s journey to India

Learn more about our journey to India. Discover how Adyen is helping local, regional, and global customers realize their business ambitions through our presence in India.

October 2, 2024
 ·  4 minutes

What comes to mind immediately when someone says, "India"? Would it be the beautiful culture, the exquisite cuisines, or the breathtaking landscape? How about one of the fastest growing ecommerce markets globally? That's right: Ecommerce in India is experiencing substantial growth, with the overall market size hitting 116 billion USD in 2023.

Now, more than ever, international businesses and local players are looking to capitalize on India’s digital transformation. This is where Adyen comes in. "We are looking to help transform digital payments in India with our global full-stack solution and local payment processing capabilities, optimizing transactions so our merchants can focus on opportunities to scale in India," says Aditya Khullar, Country Manager, India.

Our passion to stay ahead of the curve for our customers is the reason why we embarked on this journey to India – putting down roots in Mumbai, in the heart of the city's most prominent commercial hub, Bandra Kurla Complex, and building a technology hub in Bengaluru, a dynamic city known for its unique blend of rich culture and cutting-edge technology.

Expanding to India

"The Indian payments landscape is very, very intriguing. It's highly regulated," notes Aishwarya, Team Lead, Software Engineering, "And yet, digital payments have grown by 100 times over the last decade." Almost half of the globe's digital transactions occur in India daily, a number that has only been increasing. With both global and local businesses looking to optimize their payment setup and better serve their customers in India, this represents a massive opportunity for Adyen.

As the payment landscape evolves, Adyen has received authorization to operate as an Online Payment Aggregator and an approval to act as an Import only Payment Aggregator Cross Border (PA-CB-I) from the Reserve Bank of India (RBI).

Building our global acquiring footprint in India blends long-term thinking and discipline, and the dedication of multiple teams working across different time zones. We want to retain end-to-end control of Adyen's payment platform to ensure the highest standards of reliability and scalability for our customers.

Putting our best (tech) foot forward

Currently, we’re establishing a technology hub in Bengaluru, one of the fastest-growing cities in India. Not only are major Indian technological organizations headquartered in Bengaluru, but the city is also home to many educational and research institutions in India.

Together with Adyen's other technology hubs, Bengaluru will play a pivotal role in solving the challenges and pain points our customers face in the complex fintech ecosystem. This strategic city will enable Adyen to build essential teams for our customers, which will consist mainly of engineering, product, and operations teams. Teams in Bengaluru will build and support robust product offerings for local, regional, and global markets.

Future ambitions

The path to maximizing Adyen's offerings in India is long and exciting.

India is a core strategic market for Adyen, where we'll actively develop global products to meet our customers' needs. We'll focus on building payments solutions for the region, and as Adyen pushes the envelope in the industry, we want to continue providing enterprises with a subscription to innovation.

We are a tech-first company that helps our customers process payments online, in stores, and on mobile apps, while providing data-driven insights and financial solutions all through a single platform. When our merchants, both in India and around the world, integrate and engage with our platform, they invest in our future innovation, a promise that extends to every team member to uphold.

The place to be

What about you – are you ready to join a global technology company with over 4,000 employees in 28 offices worldwide? As part of the founding team in Bengaluru, you’ll have the opportunity to work on career-defining projects with a global team.

"We are looking for candidates who have the motivation to learn and bring with them a problem-solving mindset," Olivier Laarhoven, Operations Site Lead, adds.

When you join Adyen, you’ll be part of an autonomous team that embraces the Adyen Formula and owns their missions to deliver value and impact to our customers and business. This is truly a unique opportunity to define our technology hub in Bengaluru and shape its future.

This is just the beginning of Adyen's journey in India. Ready to join us?

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