Hospitality POS: Payments for the hotel industry

Connect your hospitality point of sale (POS) systems and data across all sales channels. Keep a unified approach when managing payments and surpass your guests’ expectations.

hospitality pos device

Personalised experiences

Give guests flexibility checking in and out with our hospitality POS system, enhanced loyalty programs, and their choice of local payment methods.

One platform

Unify payments across properties and channels, regardless of where they are in the world.

Remove PCI scope

Reduce exposure of card data and resources needed to maintain PCI compliance.

Partners you know

Create an integrated solution by combining the power of payments with the partners you already love and work with.

Family checking in at hotel

OVOLOHiltonB&B Hotels logoLouvre Hotels Group logoBelmond logo

With innovative and flexible solutions, Adyen stood out to us as a preferred strategic partner to meet our vision. Collaborating with Adyen has successfully allowed us to deliver a promise that is secure and contactless while enhancing our offerings as a lifestyle destination where guests can stay, dine, shop, celebrate and relax as they create treasured memories, without interruptions.

Chadi Chemaly Hotel Manager, Raffles Hotel Singapore

Our payments solution for hospitality

Reduce data exposure

Security is our priority; we’ll ensure you’re PCI compliant, offer secure ways to pay with secure links, while our pre-certified hospitality POS system offer either end-to-end or point-to-point-encryption.

Hotel booking checkout

Create flexible guest journeys

Centralise the management of payments across all channels and regions with a unified hospitality payments partner. We offer the flexibility to open new sales channels and roll out new guest journeys, fast and at scale.

Learn how to build contactless guest journeys
Woman paying with her phone at a hotel

Get complete reporting with our Customer Area

  • All hospitality payments in one place: Gather insights into your payouts, number of chargebacks, types of payment methods, and transaction volumes across channels.

  • Optimised reconciliation: As processor and acquirer, we provide reporting for all payments: POS and online for hospitality. No matter the channel or location. With our settlement reports, you can rely less on manual reconciliation processes.

  • Clearer insights: Get a better understanding of how your business is doing. From guest behaviour to channel and location performance.

Reporting of pos and online hospitality payments

Bring personalisation to guest payments

From offering the payment methods that matter to your guests, to using tokenisation to recognise previous guests at any location in the world, give every guest a personalised journey and experience.

How connected payments helped CitizenM
Adyen POS hospitality terminal

Work with partners you already use

We know hotels work with multiple suppliers and systems, so whether you’re managing properties, bookings, and channels, make sure your payment partner is one less moving part. We are integrated with leading technology partners in the hospitality sector such as Shiji, Protel, Oracle, or Synxis.

See our technology partners
oracle hospitality logoinfor logoAgilysys logoShiji logosabre logoprotel logoclock pms logoapaleo logoTravel click - logo
payments for the hospitality industry

A solution built for

Hotel chains & franchises

Give your guests a consistent experience across all your properties with familiar payment methods, exceptional guest journeys, and loyalty schemes.

Luxury resorts

The VIP treatment calls for the best payment experience. Tokenised card technology means guests can present their card once, and enjoy the rest of their stay uninterrupted.

Ownership group

Hoteliers often work with different systems across locations. We can help by consolidating payments into one system, offering consistency and familiarity for staff across any location.

Entertainment resorts

Entertainment is constantly evolving. Make sure your resorts are innovating with the payment experience; from wearable tech to QR codes.

Vacation rentals

Flexibility is everything. For guests, it’s the option to save their card details for future stays. For businesses, it’s the ability to tokenise card details in case of damages.

Inns and B&Bs

Use automation to streamline staffing requirements, while protecting against employee and customer damages through tokenised and secure payment information.

The 2023 Australian Hotels and Resorts Guide

53% of Australian hospitality businesses increased conversions by building more personalised guest experiences. Discover how hotels can improve guest experiences by embracing financial technology innovations.

Customer making payment with phone

Want to be our guest?

Find out more about our solution for hotels.