How to make a complaint
At Adyen we value any feedback, including complaints. Should you have any complaints regarding our services please send an email to complaints@adyen.com.
In order for us to handle your complaint in the best possible way please provide the following information:
Your full name
Your email
A description of your complaint
We will respond to your complaint as soon as possible and propose a solution where needed. We will also provide you with information on how you can further escalate your complaint if you are unsatisfied with how your complaint is handled.