Adyen, the payments platform of choice for many of the world’s leading companies, has helped the Rijksmuseum reach their goal in becoming cashless. Visitors are now able to pay by card, or via their preferred payment methods throughout the entire museum, from the café to the giftshop. Long-time business partners Adyen and the Rijksmuseum had previously scheduled this project, but the COVID-19 crisis saw the rollout bought forward.
The museum’s transition to cashless will enable customers to purchase tickets via QR codes, as well as pay with digital wallets such as Apple Pay. Adyen already process online payments for Rijksmuseum, helping to protect against fraudulent transactions and reduce the number of chargebacks with the implementation of Adyen’s risk tool, Revenue Protect.
Hendrikje Crebolder, Director Media & Development at the Rijksmuseum, about the partnership: “Adyen is a renowned payment platform and I am grateful for the knowledge and expertise they bring in enabling the museum to become completely cashless. During the current pandemic, this is all the more relevant.”
“There are multiple advantages to these innovations”, says Pieter van der Does, co-founder and CEO of Adyen. “Ticket queues will be shorter, visitors can complete their purchases at point of sale terminals, and pay using their preferred payment methods, all reducing the necessity of physical proximity to museum staff and visitors. This will streamline the entry of the large number of foreign visitors the Rijksmuseum can hopefully welcome again soon."
About the Rijksmuseum
The Rijksmuseum is the national museum of the Netherlands. As a national institute, the Rijksmuseum offers a representative overview of Dutch art and history from the Middle Ages onward and showcases important elements of European and Asian art. The heart of the building is formed by the spectacular Gallery of Honour which houses Dutch 17th century masterpieces, including The Milkmaid by Vermeer and The Night Watch by Rembrandt.