Customer Area

Grow your business using payments data

Access real-time data to unlock valuable insights, and monitor all your finances from one place.

Understand your customers

Access all channels performances and real-time payment data through an up to date finance report.

Easy user management

Allocate users to manage risk, process refunds, add payment methods, and more.

Analyze across channels

Connect your online and offline payments to achieve a truly unified commerce view.


Make data driven decisions

With all your available payment data, you can easily discover the revenue generated by each channel and the frequency of payments using each payment method.

Simplify your operations

Automate the management of your payment data while automating manual processes so you have more time to run your business.

  • Understand and predict your cash flow.

  • Manage chargebacks and risk.

  • Export or connect data to third-party systems.

  • Manage your payment terminals.

Action on your insights

Get to know the customer behind each payment with unified data from all of your sales channels and markets.

  • Understand channel performance.

  • Examine payment method effectiveness.

  • Uncover high-spending and frequent purchasers.

  • Test the impact of your loyalty programs.


Take full control of your business growth

From overview to in depth: all you need to set your account up for success, and analyze and optimize every step of your payments flow.

Add new payment methods

Effortlessly enable the payment methods your customers know and trust as you grow into new markets.

Payment methods interface showing options like ApplePay, Mastercard, Maestro, Paypal, and Visa as enabled.

Create local accounts as you expand globally

An account set up that matches your business needs and structures.

Screenshot of Adyen's Account groups user interface with options to create, edit, and search groups.

Create users with ease

Guided step-by-step user creation and access management in a crystal-clear interface.

User interface showing the 'Create new user' process with fields for user details filled out.

Simple management access with single sign-on

Improve identity protection. Log in to the Customer Area using SSO.

Centralize account protection

Seamlessly secure, and controlled user access.

Upgrade security

Better password policy enforcement and multi-factor authentication.

Improve user experience

Users only need one password to access multiple applications.

Dashboard Essentials for franchisees

Dashboard Essentials is a slimmed down version of the Customer Area. Its simplified interface has all the tools franchisees need to run their daily payments operations, from reviewing high-level finance reports to performing refunds.

Handles disputes

Export financial reports

Manage your fleet of payment terminals

Know what you’ll get paid

Get the most out of Adyen

Master your Customer Area with our range of free webinars and in-house training sessions. Adyen Academy is a suite of in-depth courses designed to empower you to use the Adyen platform to its full potential.

Let's get learning

Want to talk to a payments expert?