Alipay is the most widely used third-party online payment service provider in China. With over 100 million daily transactions and over 520 million active users. Its primary product is a digital wallet, Alipay Wallet, which also includes a mobile app that allows customers to conduct transactions directly from their mobile devices.
Alipay is a must-have payment method for any business looking to reach a critical mass of Chinese shoppers both home and abroad. It is available in 70 markets and has already been adopted by over 80,000 retail stores worldwide.
Benefits of supporting Alipay include:
- Access to over 520 million registered users
- A solution with the most advanced encryption technology for secure transactions
- A frictionless experience that utilizes standard and one-click payments
How Alipay works on mobile
Select Alipay
Shopper selects Alipay from list of payment methods.
Review transaction
Alipay automatically opens, and transaction details are displayed.
Enter pin
Shopper enters PIN or uses touch ID to confirm payment.
Payment complete
Shopper directed to payment success page and the payment is complete.
How Alipay works on desktop-to-mobile
QR code automatically generated
A QR code is automatically generated and displayed to the shopper.
Scan QR code
Shopper opens Alipay and scans the QR code. The transaction details are then displayed on the screen.
Enter PIN
Shopper enters PIN or uses touch ID to confirm payment.
Payment complete
Shopper directed to payment success page and the payment is complete.
How Alipay works at the point of sale
Choose scan-to-pay
Shopper presses 1 to scan QR code.
Scan QR code
Shopper scans QR code displayed on terminal.
Confirm payment
Shopper reviews payment in-app and confirms.
Payment complete
On the terminal, the payment is shown as approved.
Accept Alipay with Adyen
Adyen offers a full service Alipay solution, including reconciliation, reporting and settlement services.
| Market | China, Hong Kong |
| Settlement currency | Point of sale: AUD, CAD, CHF, CZK, DKK, EUR, GBP, NOK, SEK, SGD, USD |
| Channel | Ecommerce, Point of sale |
| Processing currencies | Point of sale: AUD, CAD, CHF, CZK, DKK, EUR, GBP, NOK, SEK, SGD, USD Ecommerce: AUD, CAD, CHF, DKK, EUR, GBP, HKD, JPY, MYR, NOK, NZD, SEK, SGD, THB, USD |
| Refunds | Yes |
| Partial refunds | Yes |
| Multiple partial refunds | Yes |
| Settlement delay | 1 day |
Different commissions apply depending on the payment method.