Retail Report 2023
Welcome to the Retail Report
Explore the key interests and top trends of the year for retail. Get an inside look at the industry and where it’s going, plus strategies to help businesses succeed.
We asked 12,000+ businesses and 36,000 consumers from 26 countries about the state of retail
£1.2 trillion
increase in the retail sector worldwide if more retailers adopt unified commerce
15%
of shoppers made online purchases from overseas retailers in 2022
61%
of shoppers want more rewarding experience when shopping
1 in 4
shoppers experience fraud
A world of data and insights waits for you
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