Guides and reports

Chargebacks: What are they? And how can you make them stop?

Explore what chargebacks are, how the process works, and ways you can avoid them.

13 January, 2025
 ·  4 minutes

Every chargeback tells a story. It could be the story of a child that’s gone rogue on a parent’s credit card. Or perhaps it’s a story about someone who doesn’t recognise the name of a merchant on their bank statement. And, of course, it could also be a story about fraud.

Whatever the story, no one enjoys them. They’re costly, time-consuming, and can result in some nasty fines and consequences. This article will explore what chargebacks are, how the process works, and ways you can prevent and respond to them.

Stylized credit card with a chargeback transaction showing an equal charge and credit resulting in a zero total.
Animated woman confused by an error message on her mobile phone screen.

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