Personalise

Adapt your checkout to every shopper

Every shopper is different. Personalise uses AI to identify shoppers and show the payment methods they’re most likely to use.

Mobile payment screen showing a credit card transaction and alternative payment options by Adyen.
Digital payment interface showing a card payment process with options for PayPal and Apple Pay.

A customised checkout experience for every shopper

From checkout layout to payment method mix, Personalise optimises every decision to boost conversion and reduce costs.

Personalised checkouts

Personalise uses real-time signals to prioritise the payment methods most likely to result in a successful transaction.

Optimise payment costs

Guide eligible shoppers towards lower-cost payment options without compromising conversion.

Treat returning shoppers

Recognise trusted shoppers across Adyen's network to streamline their experience, while steering higher-risk transactions towards more secure payment paths.

Built for the way you integrate

Personalise works with Adyen's checkout experiences and can be activated within existing implementations, with capabilities tailored to your integration setup.

Businesses using Personalise have seen:

Modifying your checkout flow before the payment leads to less friction, fewer failed transactions, and more revenue.


3% 3%
Up to 6%6%

Personalise every single payment

Tailor the payment experience to every shopper with real-time decisions designed to improve payment outcomes.

Payment options displayed include Visa, Apple Pay, and PayPal on an Adyen payment terminal.

Adaptive payment method ordering Use AI to show the payment methods most likely to convert. Filter, reorder, or hide payment methods in real time to minimise friction and create a smooth, intuitive experience.

A payment dashboard showing improved conversion of +1.3% and reduced fraud rate of -0.1% with Adyen payment data.

Payment method recommendations Get recommendations on the local payment methods that shoppers are most likely to use. Run A/B tests on new payment methods to find the right mix.

Payment form on a screen showing card details and transaction amount, processed via Adyen payment terminal.

Customisable UI components Make online checkouts feel like an extension of your brand. All payment UI components are configurable to match your brand’s look and feel.

'At Tebi, we believe every entrepreneur deserves an edge, and that starts with fair, transparent pricing. By using Personalise, we've been able to automate significant savings for our merchants while actually making it easier for their customers to pay.'

Marc Hoynck

Product Manager, Tebi

AI-driven performance, engineered for enterprises

Adyen Uplift isn’t a patchwork of third-party tools. It is built on three foundational layers that turn trillions of dollars in global data into real-time conversion gains.

A digital visualization of secure transaction flows representing Adyen payment processing and technology solutions.

Single platform built in-house

Unlike fragmented legacy architectures, Adyen brings payments onto one single platform. That foundation allows Adyen Uplift to act on connected data across the full funnel, without the latency and complexity of stitched-together systems.

Global payment data visualization showing transaction amounts with a 3D globe backdrop.

Banking licences across markets

With full banking licences in the US, UK and EU, Adyen provides the regulatory certainty enterprises need to confidently put payment intelligence into action.

A digital network visualization representing secure payment technology by Adyen for business solutions.

Dynamic identification

Adyen Uplift leverages signals from Adyen's global ecosystem to recognise shoppers more accurately, helping businesses make smarter, more precise decisions.

Create a more personal checkout experience

Add the intelligence that’ll move conversion in your favour.

Frequently Asked Questions