See all news

Singapore · July 06, 2020

Adyen expands acquiring capabilities to Malaysia

Adyen launches its acquiring solution in Malaysia to help businesses achieve higher authorization rates, better customer experience, and deeper data insights as the Malaysian market transitions to online payments.

ADYEN (AMS:ADYEN), the global payments platform of choice for many of the world’s leading companies, today announced the expansion of its acquiring capabilities to include Malaysia. Adyen acquiring complements the company’s all-in-one payment platform allowing merchants like Fave, foodpanda, Sephora and Love, Bonito to get the most out of each transaction with local payment processing. This announcement extends Adyen’s local acquiring capabilities in Asia-Pacific, following launches in Australia, Hong Kong, and Singapore, and is supported by demand from international merchants looking to better serve Malaysia’s growing internet economy.

“Rolling out our acquiring solution in Malaysia demonstrates our commitment to the region and to our customers’ needs in the market,” said Warren Hayashi, President, Adyen, Asia-Pacific. “With Adyen’s acquiring solution in place, international merchants can better serve their customers and benefit from higher authorization rates and lower transaction fees.”

With its best-in-class technology, and deep acquiring expertise, Adyen looks to provide insight around local regulations, schemes, and payment methods, to help international merchants serve Malaysian shoppers better. Local acquiring will allow merchants to leverage Adyen’s integrated platform to deliver unified commerce experiences regardless of where their customers prefer to pay - in store, online or in-app.

Arzumy MD, Chief Technology Officer of payments and loyalty platform Fave noted, “Adyen has been a strong pillar, supporting our business and technology throughout the years. Adyen’s direct acquiring capabilities simplifies our business operations as it gives us complete control of our payment process – allowing us to improve revenue, create a better customer experience and deal with payment issues more quickly and efficiently so we can focus on getting our customers what they want when they need it. We are happy to have a partner that cares deeply for our success.”

Adyen manages the entire payment flow, including gateway, risk management, and acquiring for its merchants. This means that brands can accelerate global expansion and optimize payment processes, while continuing to meet the expectations of customers. Adyen offers local acquiring in Australia, Brazil, Canada, Europe, Hong Kong, Singapore, and the US. For more information about local acquiring and its benefits, please refer to: https://www.adyen.com/global-payment-processing.

About Adyen

Adyen (AMS: ADYEN) is the payments platform of choice for many of the world’s leading companies, providing a modern end-to-end infrastructure connecting directly to Visa, Mastercard, and consumers' globally preferred payment methods. Adyen delivers frictionless payments across online, mobile, and in-store channels. With offices across the world, Adyen serves customers including Facebook, Uber, Spotify, Microsoft, Singapore Airlines, and L'Oréal. The launch of Adyen acquiring in Malaysia as described in this update underlines Adyen’s continuous expansion of supported payment methods and regions over the years.