Article

PCI PTS 6: Turning a compliance requirement into a growth driver for in-person payments

Discover how the upcoming PCI PTS 6 transition can be your chance to improve customer experience, optimise costs, and modernise your in-person payments infrastructure for future growth.

September 2nd, 2025
 ·  5 minutes

The upcoming PCI PTS 6 transition marks a key moment for in-person payments. With PCI PTS 5 certification set to expire on April 30, 2027, businesses are already beginning to evaluate their terminal fleets and plan the next phase of hardware upgrades.

While compliance is mandatory, we believe it’s also a strategic opportunity. Upgrading to PCI PTS 6 isn’t just about checking a regulatory box, it’s a chance to improve operational efficiency, enhance customer experience, and reduce long-term costs.

Check here for a technical approach to support Adyen’s transition to PCI PTS 6

At Adyen, we view compliance as a starting point, not a destination. Here’s how enterprise and platform businesses with significant in-person payment (IPP) volumes can take advantage of this upgrade to uncover new value in three key areas.

Elevate the customer experience with PCI PTS 6

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Upgrading to PCI PTS 6 is more than a compliance exercise. It’s a strategic opportunity to modernise the in-store experience and better meet evolving customer expectations.

Today’s consumers expect speed, personalisation, and convenience at every touchpoint. Rather than simply swapping out legacy hardware, PCI PTS 6 enables businesses to deploy smarter, more versatile devices that support revenue-driving use cases.

New devices include:

  • Countertop terminals with larger displays that support on-screen branding, real-time loyalty enrollment, feedback collection, and promotional messaging at the point of payment.

  • Mobile POS solutions like the S1F2 that eliminate checkout lines and support flexible, on-the-floor service in retail and hospitality environments.

  • Compact readers like the NYC1, which transform any smartphone or tablet into a full-featured payment terminal, making it ideal for mobility and rapid deployment.

These next-generation devices don’t just improve the transaction, but create more agile, customer-centric payment journeys that can drive higher conversion, loyalty, and operational efficiency.

Takeaway: PCI PTS 6 is a chance to move beyond compliance and unlock smarter, revenue-focused customer experiences.

Optimise costs and strengthen security

Upgrading your terminal fleet may seem like a major financial lift, but with the right strategy, it doesn’t have to be.

With Adyen, businesses can significantly reduce the cost of hardware upgrades while gaining long-term security and performance advantages.

We offer:

  • Lower-cost PCI PTS 6 terminals, often priced below legacy PCI PTS 5 models.

  • Flexible form factors with mobile readers (like AMS1 or NYC 1) and Tap-to-Pay solutions, which reduce or eliminate the need for traditional terminals.

  • Reduced maintenance and operational costs, thanks to tamper-resistant hardware and remote management capabilities.

At the same time, PCI PTS 6 makes payments fundamentally more secure. It uses stronger protection against both digital and physical threats to keep payment data safe. For your business, this means a lower risk of fraud, less time spent on compliance, and more customer trust with every sale.

By combining cost-effective hardware with stronger compliance and security built for the future, businesses can reduce CapEx and OpEx while reinforcing long-term resilience.

Takeaway: Reduce hardware costs, lower maintenance, and strengthen security all in one strategic upgrade.

Simplify operations and logistics with a single provider

Two smartphones displaying a payment of 28 Euros on screen with Adyen interface

For global enterprise businesses managing complex in-person payments operations across multiple countries, the transition to PCI PTS 6 can seem daunting, especially when juggling multiple hardware vendors and system integrations. Coordinating upgrades across regions often takes months or even years.

With Adyen, you avoid that complexity. We offer:

  • A single-vendor solution across all devices and markets.

  • A seamless plug and play upgrade path simply by swapping out the terminal, while payments continue immediately.

  • Feature parity already achieved on most PCI PTS 6 terminals, minimising operational risk and migration effort.

This means fewer moving parts, reduced overhead, and more time for your teams to focus on delivering value, and not troubleshooting logistics. This simplicity extends to all future PCI PTS upgrades, making compliance effortless and scalable.

Takeaway: While PCI compliance for PTS 6 is a mandate, Adyen transforms this requirement into a strategic advantage, enabling enterprise in-person payment teams to streamline operations and accelerate deployments. This transition offers a huge opportunity to go beyond mere compliance, enhancing the in-store customer experience, simplifying payment workflows, significantly reducing long-term hardware expenditures, and ultimately modernising your entire infrastructure for future growth. Adyen provides comprehensive global support and a scalable platform to ensure a seamless and beneficial upgrade process.

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