US Retail Report 2023

Welcome to the Retail Report

Explore the key interests and top trends of the year for retail. Get an inside look at the industry and where it’s going, plus strategies to help businesses succeed.


We asked
12,000+ businesses
and 36,000 consumers
from 26 countries 
about the state of retail

Retail in 2023

$903.3 billion increase

in the US retail sector if more retailers adopt unified commerce

1 in 5

US shoppers made online purchases from overseas retailers in 2022


of US shoppers want a more rewarding experience when shopping

2 in 5

shoppers experience fraud

A world of data and insights waits for you

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