KNOWLEDGE HUB

Payments training for fast growing businesses

Your guide to payments: How they work and how they’ll help you grow your business.

Payments: Your competitive edge

There’s a lot to think about when you’re growing your business. There's distribution and logistics, marketing communications, and customer service.

As you expand to new markets, the complexity only increases with language barriers, cultural nuances, local regulations, and local partners to deal with. It can be easy to overlook payments and leave them to the last minute. But if you do this, you’re missing a huge opportunity.

Payments will increase your revenue and drive your growth

A report by Forrester found that businesses working with Adyen typically increased revenue by 1%. So, if your annual revenue is $50 million, you’re looking at an additional annual revenue of $500,000.

Not bad for a few hours development work. But how? Payments have the potential to unlock more revenue and give you an edge over the competition by:

  • making buying easy with an optimized checkout;
  • increasing conversion rates with local payment methods;
  • recognizing loyal shoppers and blocking fraudsters;
  • getting the best deals on international card fees;
  • ensuring valid payments are authorized quickly; and
  • giving rich data insights into customer behavior.

This guide will walk you step-by-step through a payment flow and explain how each stage can help you close more sales while saving you money.

How payments work

Before we dive in, it’s important to understand what actually happens from the moment your customer hits ‘pay’. Here’s a breakdown of the payment process.

Shopper

The shopper hits ‘buy’ or enters their card into a pin terminal.

Gatewayen (eller utcheckningen) är gränssnittet mellan betalprocessen och konsumenten. För enkelhets skull kallar vi det för er utcheckning.

Risk assessment

If the payment is online, the risk assessor checks the transaction to make sure it’s not fraudulent.

Om det är en kortbetalning kontaktar inlösaren konsumentens kortutgivande bank och ber om godkännande.

Betalprocessorn tar emot svaret från inlösaren, och utför antingen transaktionen eller informerar er om att den nekades.

Settlement

If the payment is authorized, the money will be settled into your bank.

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