Platform status

Our support center in Amsterdam is available 24/7. You can reach us via our website or by phone on +31 85 888 8138.

All systems are operational

Platform availability
Operational
Acquirer / Payments performance
Operational
Customer Area / Reporting
Operational
Settlement / Payout
Operational

Previous incidents

Saturday, January 22, 11:36 AM (CET) Blik - Elevated Error rate

Processing over Blik is back to normal since 12:27 CET. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through Blik starting at 11:25 CET.

We have contacted Blik and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).
Saturday, January 22, 01:23 AM (CET) Pix - Elevated Error rate

Processing over Pix is back to normal since 03:25 CET. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through Pix starting at 03:10 CET.

We have contacted Pix and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Processing over Pix is back to normal since 02:42 CET. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through Pix starting at 01:07 CET.

We have contacted Pix and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).
Friday, January 21, 05:23 PM (CET) Swish - Elevated Error rate

Processing over Swish is back to normal since 22:08 CET. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through Swish starting at 13:10 CET.

We have contacted Swish and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).
Friday, January 21, 06:10 PM (CET) iDeal- Elevated Error rate

Processing over iDeal for Knab cardholders is back to normal since 18:37 CET. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through iDeal starting at 17:40 CET. Errors are specific to Knab cardholders.

We have contacted iDeal and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).
Friday, January 21, 01:46 AM (CET) Visa - Elevated Error rate

Processing over Visa is back to normal since 03:00 CET. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through Visa starting at 00:40 CET.

This is due to mainly due to Brazilian issuer: PAGSEGURO INTERNET S.A.

We have contacted Visa and we will provide an update as soon as it becomes available.

Please contact Adyen Support (support@adyen.com) in case you have any questions.

Are you looking for test card numbers?

Would you like to contact support?