Platform status

Our support center in Amsterdam is available 24/7. You can reach us via our website or by phone on +3131858888138.

All systems are operational

Platform availability
Operational
Acquirer / Payments performance
Operational
Customer Area / Reporting
Operational
Settlement / Payout
Operational

Previous incidents

Thursday, October 21, 08:41 PM (CEST) Amex - Elevated Error rate

Processing over Amex is back to normal since 20:15 CET/CEST.

We will continue monitoring and provide a new update if required.

We are pending to receive an RCA from Amex.

Please follow new updates through our Status Page (www.adyen.com/status).

We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through Amex starting at 19:25 CET/CEST.

We will contact Amex and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).
Thursday, October 21, 05:19 AM (CEST) Maybank - Elevated Error rate

Processing over Maybank is back to normal since 05:20 CEST. We will continue monitoring and provide a new update if required. Please contact Adyen Support (support@adyen.com) in case you have additional questions.


We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through Maybank starting at 5:05 CEST.

We have contacted Maybank and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Thursday, October 21, 01:22 AM (CEST) PayULatam - Elevated Error rate

Processing over PayULatam is back to normal since 03:09 CEST. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through PayULatam starting at 09:00 CET/CEST.

We have contacted PayULatam and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).
Thursday, October 21, 01:03 AM (CEST) PayPal - Elevated Error rate

Processing over Paypal is back to normal since 01:40 CEST. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through PayPal starting at 20:00 CET/CEST.

We have contacted PayPal and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).
Wednesday, October 20, 04:52 AM (CEST) Paypal - Elevated Error rate

Processing over Paypal is back to normal since 7:15 CEST. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

We have identified an issue outside of our platform resulting in intermittent errors for transactions processed through Paypal starting at 03:30 CEST.

We have contacted Paypal and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Are you looking for test card numbers?

Would you like to contact support?