India

Adyen India has appointed a Nodal Officer who has overall responsibility for regulatory and customer handling functions. The details of Adyen India’s Nodal Officer are as follows:

Name: Meena Rangaswami
Email: nodalofficer@adyen.com
Tel No: +91 8591467357

CIN number: U72900MH2018FTC307585

If you have a complaint, you may register it through the following channels:

1. by email at complaints-india@adyen.com; or
2. by letter to Customer Support, Adyen India Technology Services Private Limited, 9th Floor, Regus Business Centre, Platina, G Block Bandra Kurla Complex, Bandra East Mumbai, Maharashtra – 400051.

Please provide your full name, preferred contact details and a description of the complaint along with the necessary information required to identify the specific transaction. Our complaints will be resolved in a timely and efficient manner, and in accordance with our External Complaints Handling Policy. You are also encouraged to read the Ombudsman Scheme for Digital Transactions, 2019 here.

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