Platform status

Our support center in Amsterdam is available 24/7. You can reach us via our website or by phone on +31 85 888 8138.

All systems are operational

Platform availability
Operational
Acquirer / Payments performance
Operational
Customer Area / Reporting
Operational
Settlement / Payout
Operational

Previous incidents

sábado, junho 25, 04:41 PM (CEST) Swish - Elevated Error rate

Processing over Swish is back to normal since 17:50 CEST. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through Swish starting at 16:05 CEST.

We have contacted Swish and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).
sábado, junho 25, 05:07 PM (CEST) Maybank - Elevated Error rate

Processing over Maybank is back to normal since 17:18 CEST. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through Maybank starting at 16:58 CEST.

Please follow new updates through our Status Page (www.adyen.com/status).
sexta-feira, junho 24, 11:46 PM (CEST) Delay in the processing of Modifications

The delay in the processing of modifications has now been cleared and the modifications are once again being processed normally.

Please follow new updates on our Status Page (www.adyen.com/status)

Please contact Adyen Support(support@adyen.com) in case you have additional questions.

We have identified an issue resulting in a delay in the processing of modifications (such as refunds, captures and cancellations) .

Processing of transactions is not affected.

Our engineering team is involved and working on a solution. We will provide an update as soon as it becomes available.

Please contact Adyen Support (support@adyen.com) in case you have any questions.
sexta-feira, junho 24, 05:14 PM (CEST) Maybank - Elevated Error rate

Processing over Maybank is back to normal since 17:39 CEST.

We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through Maybank starting at 17:03 CEST.

Please follow new updates through our Status Page (www.adyen.com/status).
sexta-feira, junho 24, 08:33 AM (CEST) Ideal - Elevated Error rate

Processing over iDeal is back to normal since 10:52 CEST. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through Ideal starting at 08:15 CEST.

We have contacted Ideal and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

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