Platform status

Our support center in Amsterdam is available 24/7. You can reach us via our website or by phone on +31 85 888 8138.

All systems are operational

Platform availability
Operational
Acquirer / Payments performance
Operational
Customer Area / Reporting
Operational
Settlement / Payout
Operational

Previous incidents

quinta-feira, maio 26, 06:55 PM (CEST) Interac - Elevated Error rate

Processing over Interac is back to normal since 21:00 CEST.

We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through Interac starting at 18:45 CEST.

We have contacted Interac and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).
quarta-feira, maio 25, 10:26 AM (CEST) iDeal - Elevated Error rate

Processing over iDeal is back to normal since 17:00 CEST.

We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through iDeal starting at 09:14 CEST.

Please follow new updates through our Status Page (www.adyen.com/status).
quarta-feira, maio 25, 07:45 AM (CEST) Maybank - Elevated Error rate

Processing over Maybank is back to normal since 09:40 CEST. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through Maybank starting at 05:30 CEST.

We have contacted Maybank and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).
segunda-feira, maio 23, 08:05 PM (CEST) Eftpos - Scheduled Maintenance

The scheduled maintenance for Eftpos has been successfully completed.

Eftpos has informed us that they will perform maintenance to their systems on the following dates:

Date and Time (CEST): May 23, 2022 between 18:00 and 22:00

As a result, payment processing through Eftpos may be intermittently disrupted during this maintenance window.

Please visit support.adyen.com in case of any questions.
segunda-feira, maio 23, 02:18 PM (CEST) iDeal - Elevated Error rate

Processing over iDeal is back to normal since 16:20 CEST. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

We have identified an ongoing issue outside of our platform resulting in an elevated error rate for transactions processed through iDeal starting at 13:54 CEST.

Please follow new updates through our Status Page (www.adyen.com/status).

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