United States Licenses

USA Acquiring

Adyen’s strategy is to always control the payment value chain end-to-end. In the USA, Adyen is therefore directly connected to the Visa and Mastercard systems.

Adyen is a Third Party Processor of Wells Fargo Bank, NA, Concord, CA 94524.
Adyen is a Third Party Processor of Deutsche Bank AG, New York, NY, 10005.

Adyen also has acquiring capabilities across Australia, Brazil, Canada, Europe, Hong Kong, Japan, Malaysia, New Zealand, Puerto Rico, Singapore, United Arab Emirates. For more information see Adyen Global Acquiring.

USA Money Transmitter Licenses

Adyen, Inc. is licensed as a money service business in certain U.S. jurisdictions. Should you have any complaints regarding our money transmission services, first please send an email to complaints@adyen.com.

If you still have an unresolved complaint regarding the Adyen's money transmission services, see the additional information provided below for specific jurisdictions:

For Alaska Residents Only:

If your issue is unresolved by Adyen, Inc. +1 (415) 367-1502  please submit formal complaints with the State of Alaska, Division of Banking & Securities.
Formal complaints must be in writing, please download the form here: https://www.commerce.alaska.gov/web/portals/3/pub/DBSGeneralComplaintFormupdated.pdf
Formal complaint forms may be submitted via:

  • Fax:  +1 (907) 465 1230
  • Email:  msb_licensing@alaska.gov
  • Mail:  Division of Banking & Securities PO Box 110807 Juneau, AK  99811-0807

If you have questions regarding formal complaints, please call +1 (907) 465 2521

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