Adyen Payments for protel

From booking to check-out, and everything in between, take a unified approach to managing payments and surpass your guests’ expectations.

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Optimize your guest experience with our direct integration

Leverage new technologies to offer cashless payments throughout the entire journey.

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Customer experience

Create a consistent experience across all sales channels. You’ll deliver a unified commerce experience in store, in-app, online, and wherever your business goes next.

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In-depth customer insights

Get a complete view of your businesses, with data from the entire payment flow, enabling you to increase payment success rates, block fraud, and reward loyal shoppers.

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End-to-end security

Secure, certified, and encrypted, our platform is built to the highest industry standards, including Adyen hosted PCI compliance.

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One integration, all of Adyen

The only payment platform that lets you handle online, mobile, and in-store payments in one product.


One integration, many features

We've done all the heavy lifting, so you can spend your time serving your customers.

Facilitate cashless payments

  • In the event of a guest no-show, or if late charges need to be collected after checkout, payment cards on file will be charged

Pre-authorize the extra's

  • Make payment cards pre-authorized at check-in, with automatic top-ups for extra expenses during stays such as room service and spa facilities

View centralised reporting

  • See payments and reconciliation records across all properties and channels. Manage all of your terminals from one place

Steps to get started


Get in touch

We will help you set up a test account and how to apply for a live account, to get you up and running in no time.



Download the Adyen Integration on the protel marketplace below.


Configure and go live

After configuring your account settings and integration, you’re ready to go live and start processing payments!

Speak with our protel expert

Are you looking for test card numbers?

Would you like to contact support?