Status history 

Resolved : 02:25 p.m. (CET)
Processing over Mastercard 3D Secure is back to normal since 13:00 CET. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 10:44 a.m. (CET)
We identified an issue outside of our platform resulting in elevated error rate for Mastercard 3D Secure authentications beginning at 09:24 CET.

We have contacted Mastercard and we will provide an update as soon as it becomes available.

For more information on how this issue may be affecting your processing, please refer to our FAQ (https://www.adyen.help/hc/en-us/articles/360022088740).

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 10:36 a.m. (CET)
Processing over Cartes Bancaires is back to normal since 09:24 CET. The issue was instead related to 3DS issues on Mastercard. We will continue monitoring and provide a new update.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 10:10 a.m. (CET)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through Cartes Bancaires starting at 09:24 CET.

We have contacted Cartes Bancaires and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 05:42 p.m. (CET)
Processing over AccessBank is back to normal since 13:00 CET. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 09:47 a.m. (CET)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through AccessBank starting at 09:22 CET.

We have contacted AccessBank and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 03:42 a.m. (CET)
Processing over iDeal is back to normal since 02:45 CET. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 01:17 a.m. (CET)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through iDeal starting at 01:00 CET.

iDeal has confirmed degraded performance on their Status Page: (https://beschikbaarheid.ideal.nl/)

We'll continue monitoring and provide an update as soon as it becomes available.

Resolved : 06:56 p.m. (CET)
Processing over GoPay is back to normal since 18:40 CET. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 06:06 p.m. (CET)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through GoPay starting at 17:47 CET.

We have contacted GoPay and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 03:22 p.m. (CET)
The reported issue with our ticket/contact system has been resolved since 14:30 CET.

We will continue monitoring the situation and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Updated : 01:15 p.m. (CET)
Adyen engineers have deployed a preliminary fix for the intermittent issue with our ticket/contact system. We have observed an improvement in performance of the affected system.

We will continue to monitor and provide a subsequent update upon full resolution of the issue via our Status Page (www.adyen.com/status).

Identified : 12:41 p.m. (CET)
We have identified an intermittent issue with our ticket/contact system which may prevent merchants from being able to contact us through support@adyen.com and other email channels.

This issue does not affect the Customer Area support ticket creation page. Please log in to the Customer Area and use the below link in case you need to contact Adyen Support:
https://ca-live.adyen.com/ca/ca/contactUs/support.shtml

Merchants might experience delayed responses to their support requests as a result.

We will provide an update in 30 minutes via our Status Page (www.adyen.com/status).

Resolved : 07:55 p.m. (CET)
The issue affecting the generation of visualizations within the Customer Area has now been resolved as of 19:35 CET.

Please contact Adyen Support (support@adyen.com) in case you have additional questions.

Identified : 07:15 p.m. (CET)
We have identified an issue within our Customer Area resulting in a delay in the generation of Shopper DNA visualisations, transaction list page being empty and search functionality not returning results for some search queries starting 16:40 CET.

Our development team is working to resolve this issue.

Please note that risk score calculations, risk checks performed during payment processing and payment processing is not affected by this issue.

Please contact Adyen Support (support@adyen.com) in case you have additional questions.

Resolved : 11:14 p.m. (CET)
Processing over Discover US is back to normal since 20:00 CET.

We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 06:52 p.m. (CET)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through Discover starting at 18:35 CET.

We will contact Discover and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 11:16 p.m. (CET)
Processing over Discover US is back to normal since 20:00 CET.

We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 06:51 p.m. (CET)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through Discover starting at 18:35 CET.

We will contact Discover and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 02:28 p.m. (CET)
The reported Adyen for Platform issue has been resolved since 13:45 CET.

We will continue monitoring the situation and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 12:17 p.m. (CET)
We have identified an issue starting at 10:35 CET affecting the performance of creation and modification of sub-merchants through Hosted onboarding and API.

These requests should not be retried but they will be processed with a delay. No further action is requested from your end.

Our engineering team has been engaged and is urgently working on resolving this issue.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 10:03 a.m. (CET)
Processing over AdyenInterac is back to normal since 09:31 CET. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 09:29 a.m. (CET)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through AdyenInterac starting at 08:15 CET.

We have contacted AdyenInterac and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 01:32 a.m. (CET)
Processing over AdyenIdeal is back to normal since 01:27 CEST. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 01:27 a.m. (CET)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through AdyenIdeal starting at 01:12 CEST.

We have contacted Ideal and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 02:26 a.m. (CET)
Processing over Amex is back to normal since 02:10 CET. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 02:17 a.m. (CET)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through Amex starting at 01:00 CET.

We will contact Amex and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 02:25 a.m. (CET)
Processing over Amex is back to normal since 02:10 CET. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 02:17 a.m. (CET)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through Amex starting at 01:00 CET.

We will contact Amex and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 02:28 a.m. (CET)
Processing over Amex is back to normal since 02:10 CET. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 01:33 a.m. (CET)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through Amex starting at 01:00 CET.

We will contact Amex and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 02:28 a.m. (CET)
Processing over Amex is back to normal since 02:10 CET. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 01:32 a.m. (CET)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through Amex starting at 01:00 CET.

We will contact Amex and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 05:24 p.m. (CET)
Processing over EuroConex is back to normal since 09:42 CET. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 08:55 a.m. (CET)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through EuroConex starting at 08:00 CET.

We have contacted EuroConex and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 06:25 a.m. (CET)
Processing over GCash is back to normal since 06:00 CET. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 01:07 a.m. (CET)
We have been informed of issues with GCash via AntFinancialOSP starting at 23:45 CET.

This may cause offers to remain open until cancelled. No payment errors are expected as the request is never sent to Adyen.

We are in contact with AntFinancialOSP and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 05:30 a.m. (CET)
Processing over eContext is back to normal since 03:15 CET (Nov 17). We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 02:20 a.m. (CET)
We have been informed of issues with eContext Convenience Stores starting at 19:00 CET (Nov 16).

This may cause offers to remain open until cancelled. No payment errors are expected as the request is never sent to Adyen.

We are in contact with eContext Convenience Stores and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : november 17, 02:24 a.m. (CET)
Processing over Payzone is back to normal since 21:00 CET. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : november 16, 04:51 p.m. (CET)
We have identified an issue outside of our platform resulting in an elevated refusal rate for transactions processed through Payzone starting at 16:10 CET.

We have contacted Payzone and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 02:34 p.m. (CET)
Processing over Twint is back to normal since 13:40 CET. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 01:26 p.m. (CET)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through Twint starting at 13:09 CET.

We have contacted Twint and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 01:22 p.m. (CET)
Processing over AfterPay is back to normal since 12.20 CET. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 09:31 a.m. (CET)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through AfterPay starting at 01:00 CET.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 05:16 p.m. (CET)
Processing over iDEAL is back to normal since 17:05 CET. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 04:22 p.m. (CET)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through iDEAL starting at 16:10 CET.

We have contacted iDEAL and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status)

Resolved : 08:24 a.m. (CET)
Processing over ACQUIRER is back to normal since 08:05 CET. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 12:35 a.m. (CET)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through Girocard starting at 23:00 CET.

We have contacted Girocard and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 04:46 p.m. (CET)
The reported delay in processing of modifications has been resolved since 16:40 CET.

We will continue monitoring the situation and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 04:08 p.m. (CET)
We have identified an issue resulting in a delay in the processing of modifications (such as refunds, captures and cancellations) since 15:30 CET.

Our engineering team is involved and working on a solution. We will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 11:52 a.m. (CET)
Processing over Amex is back to normal since 11:30 CET. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 09:41 a.m. (CET)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through Amex starting at 08:40 CET.

We have contacted Amex and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 03:02 p.m. (CET)
Processing over CIMBMpgs is back to normal since 13:04 CET. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 11:11 a.m. (CET)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through CIMBMpgs starting at 11:00 CET.

We have contacted CIMBMpgs and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 08:00 a.m. (CET)
Processing over BoletoBancarioSantander is back to normal since 07:30 CET. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 07:30 a.m. (CET)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through BoletoBancarioSantander starting at 07:00 CET.

We have contacted BoletoBancarioSantander and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 03:40 p.m. (CET)
Processing over CIMBMpgs is back to normal since 13:10 CET. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 11:13 a.m. (CET)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through CIMBMpgs starting at 10:58 CET.

We have contacted CIMBMpgs and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 05:57 p.m. (CET)
Processing over PayULatam is back to normal since 17:15 CET. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 05:13 p.m. (CET)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through PayULatam starting at 16:48 CET.

We have contacted PayULatam and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 12:30 p.m. (CET)
Processing over PayMaya is back to normal since 11:30 CET. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 10:58 a.m. (CET)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through PayMaya starting at 09:30 CET.

We have contacted PayMaya and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 09:54 a.m. (CET)
Processing over Oney is back to normal since 09:23 CET. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 07:53 a.m. (CET)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through Oney starting at 02:30 CET.

We have contacted Oney and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 11:59 a.m. (CET)
Processing over Molpay is back to normal since 10:38 CET. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 10:26 a.m. (CET)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through Molpay starting at 9:53 CET.

We have contacted Molpay and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 06:11 a.m. (CET)
Processing over PayULatam is back to normal since 05:00 CET. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 02:18 a.m. (CET)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through PayULatam starting at 22:00 CET on 9th Nov 2022.

We have contacted PayULatam and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 01:27 p.m. (CET)
Processing over PayULatam is back to normal since 12:06 CET. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 12:09 p.m. (CET)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through PayULatam starting at 11:45 CET.

We have contacted PayULatam and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : november 10, 12:08 a.m. (CET)
The technical issue affecting report generation has been resolved and report processing times have returned to normal. The remaining report request queue will process in the coming hours.

Merchants listening to notifications will be able to download reports once they receive the REPORT_AVAILABLE notification.

Please visit support.adyen.com in case of any questions.

Updated : november 09, 02:29 p.m. (CET)
We have identified an issue affecting report generation on November 9th, 2022.

Our engineering team is actively monitoring the situation and is continuing to work on expediting the generation of the affected reports.

Manually generated reports as well as the the following scheduled reports are affected by this generation delay:
- Payment accounting report
- Received payment details report
- Interactive payment accounting report
- Dispute report

In the case of automatically generated reports, it is not required to manually request reports from our Customer Area. Merchants listening to notifications will be able to download the reports once they receive the REPORT_AVAILABLE notification.

Please follow updates through our Status page (www.adyen.com/status).

Resolved : november 09, 04:36 a.m. (CET)
The technical issue has been resolved and report generation is back to normal

Settlement Detail reports are available for download and all other reports continue to be generated. Merchants listening to notifications will be able to download the reports once they receive the REPORT_AVAILABLE notification.

Please visit support.adyen.com in case of any questions.

Identified : november 09, 02:18 a.m. (CET)
We have identified an issue affecting report generation on Wednesday November 9th, 2022.

Our engineering team has been engaged and is urgently working on resolving this issue.

Further details will be shared as they become available.

We will provide regular updates on the status of generating reports.

Resolved : november 09, 05:23 a.m. (CET)
Processing over PayULatam is back to normal since 03:20 CET. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : november 08, 11:52 p.m. (CET)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through PayULatam starting at 13:45 CET.

We have contacted PayULatam and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 08:55 p.m. (CET)
Processing over Oney is back to normal since 20:20 CET. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 08:22 p.m. (CET)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through Oney starting at 17:50 CET.

We have contacted Oney and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through Oney starting at 13:20 CET.

Processing over Oney is now back to normal since 14:30 CET. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : november 09, 10:06 a.m. (CET)
Processing over PayUZA is back to normal since 09:07 CET. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : november 08, 12:34 p.m. (CET)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through PayUZA starting at 11:35 CET.

We have contacted PayUZA and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 11:09 a.m. (CET)
Processing over CIMBMpgs is back to normal since 8:10 CET. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 07:01 a.m. (CET)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through CIMBMpgs starting at 05:40 CET.

We have contacted Mastercard Gateway portal and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 09:24 p.m. (CET)

The issue affecting 3DS2 redirect authentication processing has been resolved and traffic has returned to normal since 20:50 CET. 

We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 07:42 p.m. (CET)

We have identified an issue affecting a subset of 3DS2 Redirect Authentication transactions on app (Android, iOS, etc.) starting at 15:30 CEST. As a result, a subset of transactions using the 3DS2 redirect authentication shopper flow are failing to authenticate.

Our engineering team has been engaged and is urgently working to resolve the issue.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 05:28 p.m. (CET)
Processing over PayUZA is back to normal since 16:00 CET. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 06:29 a.m. (CET)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through PayUZA starting at 13:00 CET on 6th Nov 2022.

We have contacted PayUZA and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : november 07, 03:25 p.m. (CET)
Processing over ACQUIRER is back to normal since 13:37 CET. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Updated : november 07, 01:23 a.m. (CET)
GiroPayWGZ has confirmed that they are experiencing a maintenance for several German Sparkassen (savings banks) and they are working to resolve it as soon as possible.

We will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Updated : november 06, 09:45 p.m. (CET)
We continue to follow up with GiroPayWGZ regarding the elevated error rate that is originating outside our platform.

We will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : november 06, 04:07 p.m. (CET)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through GiroPayWGZ starting at 15:49 CET.

We have contacted GiroPayWGZ and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 06:47 p.m. (CET)
Processing over AdyenInterac is back to normal since 18:36 CEST. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 05:52 p.m. (CET)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through AdyenInterac starting at 17:42 CEST.

We have contacted AdyenInterac and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 01:58 p.m. (CET)
Processing over PayUZA is back to normal since 13:12 CET. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 01:11 p.m. (CET)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through PayUZA starting at 12:48 CET.

We have contacted PayUZA and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 01:58 p.m. (CET)
Processing over AccessBank is back to normal since 13:12 CET. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 01:05 p.m. (CET)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through AccessBank starting at 12:48 CET.

We have contacted AccessBank and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 04:27 a.m. (CET)
Processing over Interac is back to normal since 04:10 CET. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 03:48 a.m. (CET)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through Interac starting at 03:40 CET.

We have contacted Interac and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 08:43 a.m. (CET)
Processing over TWINT is back to normal since 08:15 CET. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 08:09 a.m. (CET)
We have been informed of issues with TWINT starting at 07:45 CET.

This may cause offers to remain open until cancelled. No payment errors are expected as the request is never sent to Adyen.

We are in contact with TWINT and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : november 03, 02:38 p.m. (CET)
Processing over PayUZA is back to normal since 14:15 CET. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : november 02, 06:07 p.m. (CET)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through PayUZA starting at 17:20 CEST.

We have contacted PayUZA and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 04:30 p.m. (CET)
Service for GCash is back to normal since 15:20 CET. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 02:19 p.m. (CET)
We have been informed of issues with GCash via AntFinancialOSP starting at 08:10 CET.

This may cause offers to remain open until cancelled. No payment errors are expected as the request is never sent to Adyen.

We are in contact with AntFinancialOSP and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 08:39 p.m. (CET)
Processing over iDeal is back to normal since 18:45 CEST. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 01:26 p.m. (CET)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through iDeal for the following bank:

- ING

This issue began at 11:30 CET.

The iDeal availability site confirms these banks are impacted. This can be found at: https://availability.ideal.nl/

Please follow new updates through our status page (www.adyen.com/status).

Resolved : 01:10 p.m. (CET)
Processing over AdyenJCB is back to normal since 12:10 CET. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 12:02 p.m. (CET)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through AdyenJCB starting at 10:40 CET.

We have contacted JCB team and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 04:44 a.m. (CET)
Processing over Elavon is back to normal since 03:55 CET. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 01:52 a.m. (CET)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through Elavon starting at 23:00 CET.

We have contacted Elavon and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 02:05 a.m. (CET)
Processing over Swish is back to normal since 03:00 CEST. We will continue monitoring and provide a new update if required.

Identified : 02:41 a.m. (CEST)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through Swish starting at 02:10 CEST.

We have contacted Swish and we will provide an update as soon as it becomes available.

Resolved : 11:16 p.m. (CEST)
3DS2 processing over Mastercard is back to normal since 23:00 CEST. We will continue monitoring and provide a new update if required.

Identified : 10:07 p.m. (CEST)
We have identified an issue outside of our platform resulting in an increased error rate for 3DS2 transactions processed through Mastercard starting at 20:00 CEST.

We have contacted Mastercard and we will provide an update as soon as it becomes available.

Resolved : 03:55 p.m. (CEST)
Processing over PayUZA is back to normal since 15:04 CEST. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 03:05 p.m. (CEST)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through PayUZA starting at 14:55 CEST.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 02:30 p.m. (CEST)
The technical issue has been resolved and payouts scheduled on Friday October 28th, 2022 have been reprocessed.

Settlement Detail reports are available for download and all other reports continue to be generated. Merchants listening to notifications will be able to download the reports once they receive the REPORT_AVAILABLE notification.

Please visit support.adyen.com in case of any questions.

Identified : 10:27 a.m. (CEST)

We have identified an issue affecting payouts and report generation on Friday October 28th, 2022.

Our engineering team has been engaged and is urgently working on resolving this issue.

The affected payouts are currently being reprocessed and further details will be shared as they become available.

We will provide regular updates on the status of reprocessing payouts and generating reports.

Resolved : oktober 28, 02:21 a.m. (CEST)
Processing over iDeal is back to normal. We will continue monitoring and provide a new update if required.

Identified : oktober 27, 05:10 p.m. (CEST)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through iDEAL starting at 16:14 CEST for Revolut cardholders.

We have contacted iDEAL and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 10:31 p.m. (CEST)
The delay in the processing of modifications has now been cleared and the modifications are once again being processed normally.

Please follow new updates on our Status Page (www.adyen.com/status)

Please contact Adyen Support(support@adyen.com) in case you have additional questions.

Identified : 09:41 p.m. (CEST)
We have identified an issue resulting in a delay in the processing of modifications (such as refunds, captures and cancellations) .

Processing of transactions is not affected.

Our engineering team is involved and working on a solution. We will provide an update as soon as it becomes available.

Please contact Adyen Support (support@adyen.com) in case you have any questions.

Resolved : 04:00 p.m. (CEST)
Processing over BillDesk is back to normal since 15:30 CEST. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 02:54 p.m. (CEST)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through BillDesk starting at 14:20 CEST.

We have contacted BillDesk and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : oktober 26, 03:18 a.m. (CEST)
Processing over Setefi is back to normal since 00:00 CEST Oct 26. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : oktober 25, 02:11 p.m. (CEST)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through Setefi starting at 12:20 CEST.

We have contacted Setefi and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 08:59 p.m. (CEST)
Processing over PayUZA is back to normal since 19:20 CEST. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Updated : 07:21 p.m. (CEST)
We continue to follow up with PayUZA regarding the elevated error rate that is originating outside our platform.

We will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 01:47 p.m. (CEST)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through PayUZA starting at 06:00 CEST.

We have contacted PayUZA and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 10:48 p.m. (CEST)
Processing over PayUZA is back to normal since 16:40 CEST. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 02:33 p.m. (CEST)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through PayUZA starting at 13:54 CEST.

We have contacted PayUZA and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 10:26 a.m. (CEST)
Processing over Twint is back to normal since 10:08 CEST.

We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 10:07 a.m. (CEST)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through Twint starting at 09:58 CEST.

We have contacted Twint and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 08:47 a.m. (CEST)
Processing over AdyenInterac is back to normal since 07:40 CEST. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Updated : 07:08 a.m. (CEST)
AdyenInterac has confirmed that they are experiencing a maintenance until 6 am ET and they are working to resolve it as soon as possible.

We will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 06:29 a.m. (CEST)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through AdyenInterac starting at 06:00 CEST.

We have contacted AdyenInterac and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : oktober 23, 02:59 a.m. (CEST)
Processing over Prosa is back to normal since 2:50 CEST.

We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : oktober 22, 10:33 p.m. (CEST)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through Prosa starting at 21:00 CEST.

We have contacted Prosa and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 04:22 a.m. (CEST)
Processing over Prosa is back to normal since 03:30 CEST. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 03:19 a.m. (CEST)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through Prosa starting at 03:00 CEST.

We have contacted Prosa and they have notified us that unscheduled downtime is currently performed. We will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 06:47 p.m. (CEST)
Processing over Sofort is back to normal since 18:00 CEST.

We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 05:38 p.m. (CEST)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through Sofort starting at 17:08 CEST.

We have contacted Sofort and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 03:19 a.m. (CEST)
Processing over Twint is back to normal since 02:48 CEST. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 02:22 a.m. (CEST)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through Twint starting at 01:46 CEST.

This is due to a scheduled maintenance on Twint's end. We will provide an update as soon as it becomes available

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : oktober 19, 01:02 a.m. (CEST)
Processing over Redecard is back to normal since 00:10 CEST. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : oktober 18, 09:56 p.m. (CEST)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through Redecard starting at 21:12 CEST.

We have contacted Redecard and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 09:43 p.m. (CEST)
Processing over iDeal is back to normal since 21:20 CEST. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 08:28 p.m. (CEST)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through ideal starting at 20:00 CEST, affecting the following banks:

- SNS Bank
- RegioBank
- ASN Bank

We have contacted iDeal and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 06:16 p.m. (CEST)
Processing over Santander is back to normal since 17:10 CEST. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 02:08 p.m. (CEST)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through SantanderBrazil starting at 10:00 CEST.

We will continue monitoring and provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 08:59 a.m. (CEST)
Processing over Interac is back to normal since 08:08 CEST. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 08:00 a.m. (CEST)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through Interac starting at 07:00 CEST.

Interac is having a planned maintenance that is ongoing from 0700 CEST to 0900 CEST

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 04:02 a.m. (CEST)
Processing over BCMC is back to normal since 03:30 CEST. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 02:28 a.m. (CEST)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through BCMC Mobile (also known as Payconiq by Bancontact) starting at 02:06 CEST.

We have contacted BCMC and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : oktober 15, 03:09 a.m. (CEST)
Processing over PayULatam is back to normal since 16:00 CEST. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : oktober 14, 01:10 p.m. (CEST)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through PayULatam starting at 12:30 CEST.

We have contacted PayULatam who have confirmed that there is an ongoing issue.
We will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 05:43 p.m. (CEST)
Processing over PayPal is back to normal since 15:00 CEST.

We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 10:29 a.m. (CEST)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through PayPal starting at 08:00 CEST.

PayPal has acknowledged the issue in their site and their team is actively working towards a solution.

The details of the issue can be found here:
https://www.paypal-status.com/incident/production

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 01:31 p.m. (CEST)
Processing over Vipps is back to normal since 13:15 CEST. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 01:00 p.m. (CEST)
We have identified an issue outside of our platform resulting in an elevated refusal rate for transactions processed through Vipps starting at 12:40 CEST.

We have contacted Vipps and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 06:13 p.m. (CEST)
Processing over ACQUIRER is back to normal since 10:30 CEST. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 01:53 a.m. (CEST)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through NYCE starting at 01:25 CEST.

We have contacted NYCE and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 04:35 a.m. (CEST)
Processing over iDeal is back to normal since 03:30 CEST. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 01:29 a.m. (CEST)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through iDeal starting at 00:58 CEST, affecting the following banks:

- ASN Bank
- RegioBank
- SNS Bank

We have contacted iDeal and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : oktober 11, 01:08 a.m. (CEST)
Processing over Twint is back to normal since 00:28 CEST. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : oktober 10, 09:30 p.m. (CEST)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through Twint starting at 21:17 CEST.

We have contacted Twint and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 03:41 p.m. (CEST)
The reported delay in processing of modifications has been resolved since 14:00 CEST.

We will continue monitoring the situation and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 01:43 p.m. (CEST)
We have identified an issue resulting in a delay in the processing of modifications (such as refunds, captures and cancellations) since 12.55 CEST.

Our engineering team is involved and working on a solution. We will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 04:25 p.m. (CEST)
Processing over Discover is back to normal since 16:00 CEST. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Updated : 02:17 p.m. (CEST)
Discover has confirmed that they are undergoing maintenance. We will continue monitoring and provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 12:59 p.m. (CEST)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through Discover starting at 07:00 CEST.

We have contacted Discover and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 10:58 a.m. (CEST)
Processing over Twint is back to normal since 10:35 CEST. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 10:32 a.m. (CEST)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through Twint starting at 10:10 CEST.

We have contacted Twint and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 08:55 a.m. (CEST)
Processing over Klarna is back to normal since 08:46 CEST. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 08:37 a.m. (CEST)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through Klarna starting at 07:55 CEST.

We have contacted Klarna and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : oktober 07, 01:29 a.m. (CEST)
Processing over Cielo is back to normal since 17:40 CEST. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : oktober 06, 03:43 p.m. (CEST)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through Cielo starting at 12:45 CEST.

We have contacted Cielo and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 05:52 p.m. (CEST)
Processing over Twint is back to normal since 16:45 CEST. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 12:35 p.m. (CEST)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through Twint starting at 11:50 CEST.

We have contacted Twint and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 09:23 p.m. (CEST)

We experienced an issue resulting in connectivity issues between 21:20 - 21:23 CEST.

The issue is now resolved and our engineering team continues to monitor performance. We will make sure to share a further update if deemed necessary.

Please follow our status page for updates.

Resolved : 10:16 a.m. (CEST)

The connectivity issues resulting in degraded performance has now been resolved as of 10:03 CEST.

Our engineering team continues to be engaged monitoring performance. We will make sure to share a further update if deemed necessary.

Please follow our status page for updates.

Identified : 10:06 a.m. (CEST)

We are experiencing an issue resulting in connectivity issues starting 09:52 CEST.

Our engineering team is engaged looking into the issue. We will make sure to forward more information as soon as it becomes available.

Please follow our status page for updates.

Resolved : 05:53 a.m. (CEST)
Processing over FPX Online Banking in Malaysia is back to normal since 05:44 CEST. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 05:37 a.m. (CEST)
We have identified an issue outside of our platform resulting in an elevated error rate for FPX Online Banking transactions in Malaysia starting at 05:24 CEST due to a bank connection issue.

We will provide an update as soon as it becomes available.

Please contact Adyen Support (support@adyen.com) in case you have any questions.

Resolved : 06:40 a.m. (CEST)
Processing over Elo is back to normal since 06:02 CEST. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 05:28 a.m. (CEST)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through Elo starting at 05:10 CEST.

We have contacted Elo and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 05:48 p.m. (CEST)
3D Secure processing over Mastercard has returned back to normal since 17:30 CEST.

We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 04:52 p.m. (CEST)
We identified an issue outside of our platform resulting in elevated error rate for Mastercard 3D Secure authentications beginning at 15:50 CEST.

We have contacted Mastercard and we will provide an update as soon as it becomes available.

For more information on how this issue may be affecting your processing, please refer to our FAQ.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : oktober 06, 12:11 a.m. (CEST)
Processing over Twint is back to normal since 15:20 CEST. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : oktober 05, 01:04 p.m. (CEST)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through Twint starting at 12:30 CEST.

We have contacted Twint and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : oktober 06, 12:08 a.m. (CEST)
Processing over MoMo is back to normal since 14:00 CEST. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : oktober 05, 12:09 p.m. (CEST)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through MoMo starting at 11:30 CEST.

We have contacted MoMo and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : oktober 05, 12:32 a.m. (CEST)
The reported delay in processing of modifications has been resolved since 00:10 CEST.

We will continue monitoring the situation and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : oktober 04, 11:41 p.m. (CEST)
We have identified an issue resulting in a delay in the processing of modifications (such as refunds, captures and cancellations) since 23:20 CEST.

Our engineering team is involved and working on a solution. We will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : oktober 06, 04:45 p.m. (CEST)

Processing over SantanderBrazil is back to normal since 16:45 CEST on October 6th. We will continue monitoring and provide a new update if required.

Identified : september 26, 03:56 p.m. (CEST)

We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through SantanderBrazil.

We will continue monitoring and provide a new update when this comes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 02:22 a.m. (CEST)
Processing over AdyenIdeal is back to normal since 01:30 CEST. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 01:23 a.m. (CEST)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through AdyenIdeal starting at 01:00 CEST.

We have contacted Ideal and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 01:55 p.m. (CEST)
Processing over Visa is back to normal since 13:02 CEST. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 01:02 p.m. (CEST)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through VISA starting at 12:50 CEST.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 01:55 p.m. (CEST)
Processing over Visa is back to normal since 13:02 CEST. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 01:00 p.m. (CEST)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through VISA starting at 12:50 CEST.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 04:05 p.m. (CEST)
Processing over GiroPay is back to normal since 15:32 CEST. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 03:34 p.m. (CEST)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through GiroPay starting at 15:12 CEST.

We have contacted GiroPay and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 02:53 a.m. (CEST)
Processing over iDeal is back to normal since 02:39 CEST. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 01:15 a.m. (CEST)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through iDeal for the following banks:
- ASN Bank
- RegioBank
- SNS Bank

This issue began at 00:59 CEST.

The iDeal availability site confirms these banks are impacted. This can be found at: https://availability.ideal.nl/

We have contacted iDeal and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 09:17 p.m. (CEST)
Processing over CUP ExpressPay is back to normal since 20:58 CEST. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 07:21 p.m. (CEST)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through CUP ExpressPay starting at 18:34 CEST.

We have contacted CUP ExpressPay and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 02:44 p.m. (CEST)
Processing over PayULatam is back to normal since 14:05 CEST. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 01:40 p.m. (CEST)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through PayULatam starting at 12:54 CEST.

We have contacted PayULatam and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 02:29 a.m. (CEST)
Processing over PayULatam is back to normal since 02:09 CEST. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 01:33 a.m. (CEST)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through PayULatam starting at 00:55 CEST.

We have contacted PayULatam and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 06:11 p.m. (CEST)
Processing over Interac is back to normal since 17:56 CEST. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 05:56 p.m. (CEST)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through Interac starting at 17:45 CEST.

We have contacted Interac and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 06:48 a.m. (CEST)
Processing over PayULatam is back to normal since 06:30 CEST. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 05:25 a.m. (CEST)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through PayULatam starting at 05:04 CEST.

We have contacted PayULatam and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : september 23, 02:59 a.m. (CEST)
Processing over Visa is back to normal since 00:40 CEST. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Updated : september 23, 12:14 a.m. (CEST)
Visa is continuing to investigate the ongoing system issue and they are working to resolve it as soon as possible.

We will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Updated : september 22, 09:50 p.m. (CEST)
Visa has confirmed that they are experiencing a system issue and they are working to resolve it as soon as possible.

We will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : september 22, 08:01 p.m. (CEST)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through Visa starting at 18:32 CEST.

We have contacted Visa and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 07:24 p.m. (CEST)
Processing over Visa is back to normal since 18:03 CEST. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 05:56 p.m. (CEST)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through Visa starting at 17:17 CEST.

We have contacted Visa and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 08:25 p.m. (CEST)
Processing over Twint is back to normal since 18:27 CEST. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 05:42 p.m. (CEST)
We have identified an issue outside of our platform resulting in intermittent elevated error rates for transactions processed through Twint starting at 15:50 CEST.

We have contacted Twint and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : september 21, 03:04 a.m. (CEST)
Processing over Twint is back to normal since 23:00 CEST.

We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : september 20, 09:33 p.m. (CEST)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through Twint starting at 21:00 CEST.

We will contact Twint and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 11:30 p.m. (CEST)
Processing over Vipps is back to normal since 22:35 CEST.

We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 10:28 p.m. (CEST)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through Vipps starting at 22:10 CEST.

Vipps has made an official announcement in their page https://vipps.statuspage.io/

We will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 08:28 p.m. (CEST)
Processing over Oney is back to normal since 19:00 CEST.

We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 06:41 p.m. (CEST)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through Oney starting at 18:30 CEST.

We have contacted Oney and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 11:04 a.m. (CEST)
Processing over Oney is back to normal since 10:53 CEST.

We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 10:50 a.m. (CEST)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through Oney starting at 10:37 CEST.

We have contacted Oney and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 08:19 a.m. (CEST)
Processing over iDeal is back to normal since 06:40 CEST. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Updated : 04:37 a.m. (CEST)
iDeal has notified that one banks is experiencing issue with elevated error rate.

The complete list of banks impacted is:

- ABN AMRO

This issue began at 01:00 CEST.

The iDeal availability site confirms these banks are impacted. This can be found at: https://availability.ideal.nl/

Please follow new updates through our status page (www.adyen.com/status).

Updated : 02:32 a.m. (CEST)
iDeal has notified that two more banks are experiencing issues with elevated error rate.

The complete list of banks impacted is:

- SNS Bank
- ASN Bank
- Knab
- ABN AMRO
- Regio Bank

This issue began at 01:00 CEST.

The iDeal availability site confirms these banks are impacted. This can be found at: https://availability.ideal.nl/

Please follow new updates through our status page (www.adyen.com/status).

Identified : 01:28 a.m. (CEST)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through iDeal for the following banks:

- SNS Bank
- ASN Bank
- Knab

This issue began at 01:00 CEST.

The iDeal availability site confirms these banks are impacted. This can be found at: https://availability.ideal.nl/

We have contacted iDeal and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 10:11 a.m. (CEST)
Processing over Swish is back to normal since 9:30 CEST. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 09:38 a.m. (CEST)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through Swish starting at 9:00 CEST.

We have contacted Swish and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 04:48 p.m. (CEST)
Processing over Swish is back to normal since 16:28 CEST. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Updated : 03:29 p.m. (CEST)
Swish has confirmed that they are experiencing a system issue. Their engineers are currently troubleshooting the issue and working to resolve it as soon as possible.

We will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 01:11 p.m. (CEST)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through Swish starting at 12:56 CEST.

We have contacted Swish and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 04:07 a.m. (CEST)
Processing over ACQUIRER is back to normal since 04:05 CEST. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Updated : 03:32 a.m. (CEST)
Doku has confirmed that they are experiencing a system issue and they are working to resolve it as soon as possible.

We will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 03:27 a.m. (CEST)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through Doku starting at 03:20 CEST.

We have contacted Doku and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 05:58 p.m. (CEST)
Processing over BCMC Mobile is back to normal since 17:36 CEST. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Updated : 05:41 p.m. (CEST)
BCMC has confirmed that they're currently experiencing a service degradation for BCMC Mobile (also known as Payconiq by Bancontact).

Their teams are currently working to restore normal performance levels.

Please follow further updates through our Status Page (www.adyen.com/status)

Identified : 04:19 p.m. (CEST)
We have identified an issue outside of our platform resulting in a reduced number of approved transactions processed through BCMC starting at 15:30 CEST.

We have contacted BCMC and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 11:11 a.m. (CEST)
Processing over RedSys is back to normal since 10:35 CEST. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 10:18 a.m. (CEST)
We have identified an issue outside of our platform resulting in an elevated 3DS error rate for transactions processed through RedSys starting at 05:50 CEST.

We have contacted RedSys and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 07:59 a.m. (CEST)
Processing over MoMo is back to normal since 07:25 CEST. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 06:37 a.m. (CEST)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through MoMo starting at 05:55 CEST.

We have contacted MoMo. MoMo is investigating this issue currently. We will provide an update as soon as we learn more information.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 05:49 a.m. (CEST)
Processing over MoMo is back to normal since 05:30 CEST. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 05:08 a.m. (CEST)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through MoMo starting at 05:00 CEST.

We have contacted MoMo and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 05:03 p.m. (CEST)
Processing over Maybank is back to normal since 16:35 CEST. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 03:30 p.m. (CEST)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through Maybank starting at 14:15 CEST.

We have contacted Maybank and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 12:00 p.m. (CEST)
Processing over Giropay is back to normal since 11:35 CEST. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 11:34 a.m. (CEST)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through Giropay starting at 11:10 CEST.

We have contacted Giropay and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 07:57 a.m. (CEST)
Processing over Prosa is back to normal since 07:40 CEST. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 07:22 a.m. (CEST)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through Prosa starting at 07:00 CEST.

We have contacted Prosa and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 04:57 a.m. (CEST)
Processing over Interac is back to normal since 04:40 CEST. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 04:32 a.m. (CEST)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through Interac starting at 04:20 CEST.

We have contacted Interac and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 03:32 a.m. (CEST)
Processing over Ideal is back to normal since 02:30 CEST. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 01:57 a.m. (CEST)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through Ideal starting at 01:30 CEST.

We have contacted Ideal and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 07:24 a.m. (CEST)
Processing over ACQUIRER is back to normal since 07:14 CEST. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 07:13 a.m. (CEST)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through KCP starting at 06:56 CEST.

We have contacted KCP and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Updated : september 15, 02:38 a.m. (CEST)
Dear Merchants,

We continue to follow up with Santander Brazil regarding the elevated error rate that is originating outside our platform.

We are still pending an ETA on resolution and an a root cause analysis of the issue from the acquirer.

We will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : september 10, 03:58 a.m. (CEST)

We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through SantanderBrazil starting at 00:50 CEST.

We have contacted SantanderBrazil and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 04:06 a.m. (CEST)
Processing over GoPay is back to normal since 04:00 CEST. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 03:58 a.m. (CEST)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through GoPay starting at 03:50 CEST.

We have contacted GoPay and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : september 09, 01:43 a.m. (CEST)
Processing over Maybank is back to normal since 01:15 CEST. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : september 08, 07:23 p.m. (CEST)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through Maybank starting at 18:00 CEST.

We have contacted Maybank and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 07:46 a.m. (CEST)
Processing over Interac is back to normal since 07:40 CEST. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 07:34 a.m. (CEST)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through Interac starting at 07:15 CEST.

We have contacted Interac and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 04:04 a.m. (CEST)
Processing over Mastercard Brasil (SMS) is back to normal since 03:55 CEST. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 03:23 a.m. (CEST)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through Mastercard Brasil (SMS) starting at 03:10 CEST.

We have contacted Mastercard Brasil (SMS) and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 09:38 p.m. (CEST)
Processing over Swish is back to normal since 20:20 CEST. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 07:25 p.m. (CEST)
Our monitoring picked up on issues with Swish starting at 16:10 CEST.

This may cause offers to be cancelled. No payment errors are expected as the request is never sent to Adyen.

We are in contact with Swish and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 10:59 p.m. (CEST)
Processing over Twint is back to normal since 22:25 CEST. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 07:00 p.m. (CEST)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through Twint starting at 16:50 CEST.

We have contacted Twint and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 10:37 p.m. (CEST)
3DS2 processing over Mastercard is back to normal since 21:58 CEST. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 10:00 p.m. (CEST)
We have identified an issue outside of our platform resulting in an increased error rate for 3DS2 transactions processed through Mastercard starting at 21:24 CEST.

We have contacted Mastercard and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : september 07, 01:41 a.m. (CEST)
Our internal teams have confirmed that the issue has been resolved since September 6 at 18:05 CEST.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : september 05, 08:39 p.m. (CEST)
We have identified an issue within the Adyen Customer Area in displaying the terminal list for essentials on the test and live environment.

Our engineering team has identified the cause of the issue and will schedule a patch tomorrow to resolve the issue.

We sincerely apologize for the inconveniences that this may have caused and we assure you that payment processing remains unaffected.

Please reach out to support@adyen.com if you have any further questions.

Resolved : 10:39 p.m. (CEST)
3DS2 processing over Mastercard is back to normal since 18:40 CEST. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Updated : 07:12 p.m. (CEST)
3DS2 processing over Mastercard is back to normal since 18:40 CEST. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 06:21 p.m. (CEST)
We have identified an issue outside of our platform resulting in an increased error rate for 3DS2 transactions processed through Mastercard starting at 17:36 CEST.

We have contacted Mastercard and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 02:11 a.m. (CEST)
Processing over Bancontact is back to normal since 01:45 CEST. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 01:36 a.m. (CEST)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through Bancontact starting at 01:10 CEST.

We have contacted Bancontact and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 05:22 p.m. (CEST)
Processing over iDEAL is back to normal since 17:00 CEST. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 03:49 p.m. (CEST)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through iDEAL starting at 15:20 CEST.

We have contacted iDEAL and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : september 04, 07:14 p.m. (CEST)
Processing over UnionPay is back to normal since September 4, 2022 at 18:24CEST. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : september 02, 12:24 p.m. (CEST)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through UnionPay starting at 10:20 CEST.

We will keep monitoring and provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 01:36 p.m. (CEST)
Processing over TWINT is back to normal since 13:20 CEST. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 12:30 p.m. (CEST)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through TWINT starting at 12:14 CEST.

We have contacted TWINT and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 04:38 a.m. (CEST)
Processing over AdyenElo_BR_Debit_BS_519001 is back to normal since 04:20 CEST. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 03:59 a.m. (CEST)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through AdyenElo_BR_Debit_BS_519001 starting at 03:30 CEST.

We have contacted AdyenElo_BR_Debit_BS_519001 and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 10:36 p.m. (CEST)
Processing over SantanderBrazil is back to normal since 22:00 CEST. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 08:46 p.m. (CEST)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through SantanderBrazil starting at 20:31 CEST.

We have contacted SantanderBrazil and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 04:36 p.m. (CEST)
Processing over Santander Brazil is back to normal since 15:15 CEST. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 10:03 a.m. (CEST)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through Santander Brazil starting at 08:20 CEST.

We have contacted Santander Brazil and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 02:47 p.m. (CEST)
Processing over Discover is back to normal since 11:50 CEST.

We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Updated : 12:06 p.m. (CEST)

We would like to amend our previous statement:

We identified an issue outside of our platform resulting in elevated error rate for Discover 3D Secure 2 ACS authentications beginning at 2:00 CEST. We have contacted Discover and we will provide an update as soon as it becomes available.

For more information on how this issue may be affecting your processing, please refer to our FAQ (https://www.adyen.help/hc/en-us/articles/360022088740). Please follow new updates through our Status Page (www.adyen.com/status).

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 04:33 a.m. (CEST)

We identified an issue outside of our platform resulting in elevated error rate for Discover 3D Secure authentications beginning at 2:00 CEST.

We have contacted Discover and we will provide an update as soon as it becomes available.

For more information on how this issue may be affecting your processing, please refer to our FAQ (https://www.adyen.help/hc/en-us/articles/360022088740).

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 07:58 p.m. (CEST)
The delay in the processing of modifications has now been cleared and the modifications are once again being processed normally.

Please follow new updates on our Status Page (www.adyen.com/status)

Identified : 06:51 p.m. (CEST)
We have identified an issue resulting in a delay in the processing of modifications (such as refunds, captures and cancellations) since 18:30 CEST.

Our engineering team is involved and working on a solution. We will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 09:29 p.m. (CEST)
Processing over ACQUIRER is back to normal since 20:30 CEST. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 05:25 p.m. (CEST)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through Twint starting at 16:29 CEST.

We have contacted Twint and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 04:23 p.m. (CEST)
Processing over Swish is back to normal since 15:55 CEST. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 03:42 p.m. (CEST)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through Swish starting at 14:54 CEST.

We have contacted Swish and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 12:10 p.m. (CEST)
Processing over CartesBancaires is back to normal since 11:00 CEST.

We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 10:47 a.m. (CEST)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through CartesBancaires starting at 09:50 CEST.

We have contacted CartesBancaires and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 02:02 p.m. (CEST)
Processing over Ideal is back to normal since 13:42 CEST. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 01:34 p.m. (CEST)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through Ideal starting at 13:10 CEST.

We have contacted Ideal and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 12:38 p.m. (CEST)
Processing over Twint is back to normal since 12:25 CEST.

We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 12:28 p.m. (CEST)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through Twint starting at 12:00 CEST.

We have contacted Twint and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 11:36 a.m. (CEST)
Processing over PaySafeCard is back to normal since 11:10 CEST. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 10:39 a.m. (CEST)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through PaySafeCard starting at 10:22 CEST.

We have contacted PaySafeCard and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 12:52 p.m. (CEST)
Processing over BCMC is back to normal since 12:35CEST. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 10:55 a.m. (CEST)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through AdyenBCMC starting at 10:38 CEST.

We have contacted BCMC and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 10:31 p.m. (CEST)
Processing over Barclays is back to normal since 22:00 CEST. We will continue monitoring and provide a new update if required.

Please contact Adyen Support in case you have additional questions.

Identified : 09:34 p.m. (CEST)
We have identified an issue outside of our platform resulting in an elevated refusal rate for transactions processed through Barclays starting at 21:00 CEST.

We have contacted Barclays and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 08:03 p.m. (CEST)
Processing over Discover is back to normal since 18:30 CEST.

Discover has confirmed that the planned maintenance on their end has been completed.

We will continue to monitor and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 05:40 p.m. (CEST)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through Discover starting at 16:15 CEST.

We have contacted Discover and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 05:21 p.m. (CEST)
Processing over Banorte is back to normal since 15:10 CEST. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 03:14 p.m. (CEST)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through Banorte throughout the day starting at 09:00 CEST.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 10:40 a.m. (CEST)
Processing over Molpay is back to normal since 10:24 CEST. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 10:16 a.m. (CEST)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through Molpay starting at 10:07 CEST.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : august 18, 02:59 a.m. (CEST)
Processing over Visa / Mastercard is back to normal . We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : august 17, 03:19 a.m. (CEST)

Mastercard has reported an ongoing issue on their Customer Authentication Solution (CAS) used for 3DS2 transactions resulting in authorisation declines starting on August 15th at 19:04 CEST.

Although the impact has been significantly reduced since August 15th at 23:56 CEST, merchants may still experience intermittent authorisation declines related to 3DS Identity Check transaction failures specific to the 3DS2 authentication.

We are currently in contact with Mastercard Europe and we will provide an update as soon as it becomes available.

Resolved : august 16, 04:09 a.m. (CEST)
The reported delay in processing of modifications has been resolved since 4:00 CEST.

We will continue monitoring the situation and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : august 15, 10:28 p.m. (CEST)

We have identified an issue resulting in a delay in the processing of modifications (such as refunds, captures and cancellations).

Our engineering team is involved and working on a solution. We will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : august 16, 09:34 a.m. (CEST)

Report generation as well as the sub-merchant's transaction overview have recovered as of 17:30 PT.

We will continue to monitor and update should it be needed.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : august 15, 04:15 p.m. (CEST)

Identified : 4:15 PM (CEST)

We have identified an issue starting at 11:46 CEST affecting the performance on Report generation, and Customer Area offered to Adyen for platforms merchants.

As a result, there is an ongoing delay in report generation, and the sub-merchant's transaction overview being up to date.

Our engineering team has been engaged and is urgently working on resolving this issue.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 03:31 a.m. (CEST)
Processing over iDeal is back to normal since 02:55 CEST. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 01:26 a.m. (CEST)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through iDEAL and performed by ASN Bank, RegioBank and SNS Bank cardholders starting at 01:05 CEST.

Availability and updates of the issue can be seen at https://availability.ideal.nl/

We will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

On August 13th, we identified an increase of error rate responses for Mastercard Australia and Mastercard Singapore.

This was a result of a data center provider initiating a scheduled maintenance. This resulted in an increase of error responses between 16:00-19:20 CEST.

We have since adjusted our routing logic to account for this event and no further errors have been identified.

We will continue to actively monitor. If you have any questions please reach us at: support@adyen.com

Resolved : 02:06 a.m. (CEST)
Processing over Setefi is back to normal since 00:55 CEST. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 01:25 a.m. (CEST)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through Setefi starting at 16:40 CEST.

We have contacted Setefi and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : august 13, 09:31 a.m. (CEST)

Processing over Interac is back to normal since 00:50 CEST.

We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : august 12, 11:12 p.m. (CEST)

We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through Interac starting at 22:40 CEST.

We have contacted Interac and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : august 12, 09:05 a.m. (CEST)

Processing over Amex Brazil is back to normal since 21:15 CEST.

We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : august 11, 08:10 p.m. (CEST)

We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through Amex Brazil starting at 19:10 CEST.

We have contacted Amex and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 11:16 a.m. (CEST)
Processing over PayMaya is back to normal since 11:00 CEST. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 10:54 a.m. (CEST)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through PayMaya starting at 10:23 CEST.

We have contacted PayMaya and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 02:29 p.m. (CEST)

 

Processing over Star is back to normal since 11:10 CEST. We will continue monitoring and provide a new update if required.

 

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 07:23 a.m. (CEST)

We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through Star starting at 06:45 CEST.

We have contacted Star and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 04:04 p.m. (CEST)
The fix has been put in place and the processing over Zip is back to normal since 15:15 CEST. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Updated : 02:41 p.m. (CEST)

Our engineering team is still working on the fix regarding the elevated error rate on Zip and is expected to be rolled out before the end of the day CEST.

We will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 05:13 a.m. (CEST)

We have identified an issue resulting in an elevated error rate for transactions processed through Zip starting at 8 August 2022 14:00 CEST.

We are now working on a fix and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 12:31 p.m. (CEST)

Processing over Banorte is back to normal since 04:00 CEST.

We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 03:51 a.m. (CEST)

We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through Banorte starting at 03:50 CEST.

We have contacted Banorte and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 12:29 p.m. (CEST)
Elevated error rate caused due to network issues has now been resolved and processing over Cartes Bancaires is back to normal since 11:58 CEST. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Updated : 12:10 p.m. (CEST)

The incident causing elevated error rate on Cartes Bancaires connection is being investigated.

We will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 10:48 a.m. (CEST)

We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through Cartes Bancaires starting at 10:22 CEST.

We have contacted Cartes Bancaires and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Processing over BoletoBancarioSantander is back to normal since 03:30 CEST.

We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : august 10, 12:04 a.m. (CEST)
Processing over GiroPay is back to normal since 22:30 CEST. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : august 09, 09:28 p.m. (CEST)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through GiroPay starting at 20:58 CEST.

We have contacted GiroPay and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : august 10, 09:39 a.m. (CEST)

Processing over Santander Brazil is back to normal since 03:30 CEST. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : august 09, 02:34 p.m. (CEST)

We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through Santander Brazil starting at 14:00 CEST.

We have contacted Santander Brazil and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Following an issue which has now been resolved, a subset of merchants connecting to Adyen’s European endpoints may have experienced increased response times and elevated error rates between 11:06 and 11:24 CEST.

The issue was a result of connectivity issues towards a specific machine. Once the affected machine was identified and removed from load balancing the elevated response times and error rates were mitigated.

Adyen engineers continue to monitor the situation and will post an update if necessary.

Resolved : 02:47 p.m. (CEST)

Processing over iDeal is back to normal since 14:29 CEST. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 01:16 p.m. (CEST)

We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through iDEAL and performed by ASN Bank, RegioBank and SNS Bank cardholders starting at 12:45 CEST.

We have contacted iDEAL and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 05:08 a.m. (CEST)

The reported delay in processing of modifications has been resolved since 05:08 CEST.

We will continue monitoring the situation and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 02:39 a.m. (CEST)

We have identified an issue resulting in a delay in the processing of modifications (such as refunds, captures and cancellations).

Processing of transactions is not affected.

Our engineering team has addressed this issue and we expect to see this delay resolved expeditiously.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 15:54 PM (CEST)           

Processing over Cielo is back to normal since 15:00 CEST. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 12:58 PM (CEST)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through Cielo starting at 11:55 CEST.

We have contacted Cielo and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 06:36 a.m. (CEST)

Processing over PayULatam is back to normal since 06:00 CEST. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 05:52 a.m. (CEST)

We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through PayULatam starting at 05:30 CEST.

We have contacted PayULatam and they are carrying out emergency maintenance on their end (https://status.payulatam.com/). We will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 13:34 AM (CEST)
Processing over Discover is back to normal since 12:30 CEST. 

Discover has confirmed that the planned maintenance on their end has been completed.

We will continue to monitor and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 09:58 AM (CEST)

We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through Discover starting at 06:20 CEST.

This increase in errors is related to scheduled maintenance on Discovers' end. We will send an update once this maintenance has been completed.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 09:41 a.m. (CEST)
Performance on Adyen for Platforms has fully recovered since 08:57 CEST.

We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 08:58 a.m. (CEST)
We have identified an issue starting at 08:49 CET affecting the performance on various services offered to Adyen for platforms merchants.

As a result, creation or modification of sub-merchants will be processed with a delay. In addition, merchants and sub-merchants using Adyen for platforms services will not be able to access their balances overviews or latest transactions lists within the customer area.

Our engineering team has been engaged and is urgently working on resolving this issue.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 09:08 a.m. (CEST)

Processing over Visa / Mastercard is back to normal since 02:20 CEST. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 02:39 a.m. (CEST)

We identified an issue outside of our platform resulting in elevated error rate for Visa / Mastercard 3D Secure authentications beginning at 02:10 CEST.

We have contacted Visa / Mastercard and we will provide an update as soon as it becomes available.

For more information on how this issue may be affecting your processing, please refer to our FAQ (https://www.adyen.help/hc/en-us/articles/360022088740).

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 09:05 a.m. (CEST)

Processing over Visa / Mastercard is back to normal since 02:20 CEST. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

 

Identified : 02:39 a.m. (CEST)

We identified an issue outside of our platform resulting in elevated error rate for Visa / Mastercard 3D Secure authentications beginning at 02:10 CEST.

We have contacted Visa / Mastercard and we will provide an update as soon as it becomes available.

For more information on how this issue may be affecting your processing, please refer to our FAQ (https://www.adyen.help/hc/en-us/articles/360022088740).

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 04:42 p.m. (CEST)

Processing over KCP is back to normal since 15:00 CEST. We will continue monitoring and provide a new update if required. Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 12:18 a.m. (CEST)

We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through KCP starting at 00:00 CEST.

We have contacted KCP and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 08:56 p.m. (CEST)
Processing over PayULatam is back to normal since 20:40 CEST. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 08:01 p.m. (CEST)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through PayULatam starting at 19:25 CEST.

We have contacted PayULatam and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 08:56 p.m. (CEST)
Processing over ElavonViaConex is back to normal since 20:21 CEST. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 06:40 p.m. (CEST)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through ElavonViaConex starting at 18:22 CEST.

We have contacted ElavonViaConex and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 04:15 p.m. (CEST)

Processing over PayZone is back to normal since 15:20 CEST. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status)

 

 

Identified : 03:22 p.m. (CEST)

We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through PayZone starting at 14:20 CEST.

We have contacted PayZone and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

 

Resolved : 12:46 p.m. (CEST)

Processing over Molpay (FPX Online Banking in Malaysia) is back to normal since 06:08 CEST. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 04:30 a.m. (CEST)

We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through Molpay (FPX Online Banking in Malaysia) starting at 05:30 CEST.

We have contacted Molpay and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : juli 28, 04:25 p.m. (CEST)

We can confirm that performance for our idempotency service in the EU region has recovered as of 15:35 CEST.

For requests that have not been successfully processed, we recommend merchants to retry them with the same idempotency key.

We will continue to monitor the situation closely and provide a new update if required. 

Please follow new updates through our Status page (www.adyen.com/status).

 

Updated : juli 28, 03:43 p.m. (CEST)

Our engineering team has identified the root cause and connectivity to the EU endpoints for idempotent requests has recovered as of 15:35 CEST.

We will continue monitoring and will provide an update in the next 30 minutes.

Please follow new updates through our Status page (www.adyen.com/status).

 

Updated : juli 27, 03:08 p.m. (CEST)

We continue experiencing issues for merchants connecting to EU endpoints. 

Our engineering team is urgently working to resolve this issue.

We will provide a new update in the next 30 minutes.

Please follow new updates through our Status page (www.adyen.com/status).

 

Identified : juli 27, 02:30 p.m. (CEST)

We are currently experiencing degraded performance for our idempotency service in the EU region since 13:40 CEST. As a result, merchants using this service may be seeing an elevated error rate for idempotent calls.

Our technical teams are actively working on urgently resolving this issue.

We will provide a new update in the next 30 minutes.

Please follow new updates through our Status page (www.adyen.com/status).

 

Resolved : 01:36 p.m. (CEST)

Processing over Boleto is back to normal since July 25th 2022 23:30 CEST. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 08:24 a.m. (CEST)

We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through Boleto starting at 15:00 CEST.

We have contacted Boleto and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 07:09 a.m. (CEST)

Elevated response time issue over Visa Brazil and Mastercard Brazil is back to normal since 05:00 CEST. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 05:10 a.m. (CEST)

We have identified an issue outside of our platform resulting in an elevated response time for transactions processed through Visa Brazil and Mastercard Brazil starting at 22:00 CEST.

This only impacts BANCO C6 SA for Mastercard Brazil and PAGSEGURO INTERNET S.A for Visa Brazil.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 08:54 a.m. (CEST)

Processing over Vipps is back to normal since 08:30 CEST.

We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 07:14 a.m. (CEST)

We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through Vipps starting at 06:30 CEST.

We have contacted Vipps and they are aware as seen on their status page (https://vipps.statuspage.io/) as well. We will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 12:05 p.m. (CEST)

The delay in the processing of modifications has now been cleared and the modifications are once again being processed normally.

Please follow new updates on our Status Page (www.adyen.com/status)

Please support.adyen.com in case you have additional questions.

Identified : 07:09 a.m. (CEST)

We have identified an issue resulting in a delay in the processing of modifications (such as refunds, captures and cancellations).

Our engineering team is involved and working on a solution.

We will provide an update as soon as it becomes available. Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 05:55 a.m. (CEST)

Processing over Twint is back to normal since 05:30 is CEST.

We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 03:45 a.m. (CEST)

We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through Twint starting at 03:30 CEST.

Twint team is aware and they are currently investigating, and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 03:18 p.m. (CEST)

Processing over BoletoBancarioSantander is back to normal since 09:00 CEST. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 02:47 p.m. (CEST)

We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through BoletoBancarioSantander starting again at 08:30 CEST.

We have contacted BoletoBancarioSantander and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 02:21 p.m. (CEST)

Processing over BoletoBancarioSantander is back to normal since 07:55 CEST. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 01:06 p.m. (CEST)

We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through BoletoBancarioSantander starting at 06:00 CEST.

We have contacted Boleto Team and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 02:30 p.m. (CEST)

Processing over Payzone is back to normal since 13:00 CEST. We will continue monitoring and provide a new update if required.

Identified : 12:59 p.m. (CEST)

We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through Payzone starting at 11:10 CEST.

We have contacted Payzone and we will provide an update as soon as it becomes available.

Resolved : 12:11 p.m. (CEST)
Processing over PayMaya is back to normal since 11:35 CEST. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 11:31 a.m. (CEST)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through PayMaya starting at 10:37 CEST.

We have contacted PayMaya and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 12:36 p.m. (CEST)
Processing over Amex is back to normal since 12:15 CEST.

We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 10:51 a.m. (CEST)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through Amex starting at 08:00 CEST.

We have contacted Amex and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 06:38 p.m. (CEST)
Processing over Amex is back to normal since 17:40 CEST. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 03:28 p.m. (CEST)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through Amex starting at 14:00 CEST.

We have contacted Amex and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 10:55 p.m. (CEST)
The reported issue has now been resolved as of 22:30 CEST.

We will continue monitoring the situation and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 06:08 p.m. (CEST)
We have identified an issue resulting in a delay in the processing of modifications (such as refunds, captures and cancellations) since 16.30 CEST.

Our engineering team is involved and working on a solution. We will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 05:18 p.m. (CEST)
Processing over PayMaya is back to normal since 17:00 CEST. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 12:47 p.m. (CEST)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through PayMaya starting at 12:20 CEST.

We have contacted PayMaya and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : juli 10, 11:52 a.m. (CEST)
Processing over Interac is back to normal since 08:04 CEST.

We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Updated : juli 08, 01:51 p.m. (CEST)
Interac has confirmed that they are experiencing a system issue and they are working to resolve it as soon as possible.

We will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : juli 08, 11:50 a.m. (CEST)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through Interac starting at 10:40 CEST.

We have contacted Interac and we'll provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 11:22 p.m. (CEST)
The reported issue has now been resolved as of 23:00 CEST.

We will continue monitoring the situation and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 09:12 p.m. (CEST)
We have identified an issue resulting in a delay in the processing of modifications (such as refunds, captures and cancellations) since 21:00 CEST.

Our engineering team is involved and working on a solution. We will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 03:21 p.m. (CEST)
Processing over iDeal is back to normal since 15:00 CEST. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 02:29 p.m. (CEST)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through iDeal starting at 14:05 CEST.

iDeal is aware, and we'll provide an update as soon as one becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 04:34 p.m. (CEST)
Processing over PayMay is back to normal since 16:05 CEST. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 01:14 p.m. (CEST)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through PayMaya starting at 12:50 CEST.

PayMaya confirmed the issue is on their end and they are working on solving it. We will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 10:43 a.m. (CEST)
Processing over Diners is back to normal since 10:40 CEST. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 10:00 a.m. (CEST)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through Diners starting at 9:00 CEST.

We have contacted Diners and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 08:51 a.m. (CEST)
Processing over BankAlfalahMpgs is back to normal since 08:15 CEST. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 07:53 a.m. (CEST)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through BankAlfalahMpgs starting at 07:30 CEST.

We have contacted BankAlfalahMpgs and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 09:51 p.m. (CEST)

Processing over Payzone is back to normal since 21:35 CEST. We will continue monitoring and provide a new update if required.

Identified : 09:41 p.m. (CEST)

We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through Payzone starting at 20:56 CEST.

We have contacted Payzone and we will provide an update as soon as it becomes available.

Resolved : juli 07, 03:14 a.m. (CEST)
The reported issue has now been resolved since 03:00 CEST.

We will continue monitoring the situation and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : juli 06, 07:10 p.m. (CEST)
We have identified an issue resulting in a delay in the processing of modifications (such as refunds, captures and cancellations) since 19:00 CEST.

Our engineering team is involved and working on a solution. We will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 02:45 a.m. (CEST)
Response times for transactions processed over Cielo have returned to normal as of 02:30 CEST.

We will continue to monitor and provide a new update if needed.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 01:57 a.m. (CEST)
We have identified an issue outside of our platform impacting transactions processed through Cielo. Merchants may be experiencing elevated response times since 01:40 CEST.

We will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 09:55 p.m. (CEST)
The delay in the processing of modifications has now been cleared and modifications are once again processing normally.

Please follow new updates on our Status Page (www.adyen.com/status)

Please contact Adyen Support(support@adyen.com) in case you have additional questions.

Identified : 02:52 p.m. (CEST)
We have identified an issue resulting in a delay in the processing of modifications (such as refunds, captures and cancellations) starting aroung 14:00 CEST.

Our engineering team is involved and working on a solution. We will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 03:06 a.m. (CEST)
Processing over Elo is back to normal since 01:45 CEST.

We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 12:49 a.m. (CEST)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through Elo starting at 00:30 CEST.

We have contacted Elo and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : juli 05, 01:11 a.m. (CEST)


The delay in the processing of modifications has now been cleared and the modifications are once again being processed normally.

Please follow new updates on our Status Page (www.adyen.com/status)

Please contact Adyen Support(support@adyen.com) in case you have additional questions.

Identified : juli 04, 07:55 p.m. (CEST)
We have identified an issue resulting in a delay in the processing of modifications (such as refunds, captures and cancellations) .

Processing of transactions is not affected.

Our engineering team is involved and working on a solution. We will provide an update as soon as it becomes available.

Please contact Adyen Support (support@adyen.com) in case you have any questions.

Resolved : 02:41 p.m. (CEST)

Processing over Payzone is back to normal since 14:15 CEST. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 01:46 p.m. (CEST)

We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through Payzone starting at 13:02 CEST.

We have contacted Payzone and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : juli 03, 03:03 a.m. (CEST)

The delay in the processing of modifications has now been cleared and the modifications are once again being processed normally.

Please follow new updates on our Status Page (www.adyen.com/status)

Please contact Adyen Support(support@adyen.com) in case you have additional questions.

Identified : juli 02, 06:15 p.m. (CEST)

We have identified an issue resulting in a delay in the processing of modifications (such as refunds, captures and cancellations) .

Processing of transactions is not affected.

Our engineering team is involved and working on a solution. We will provide an update as soon as it becomes available.

Please contact Adyen Support (support@adyen.com) in case you have any questions.

Resolved : juli 03, 03:08 a.m. (CEST)

The issue within the Adyen Customer Area resulting in a delay in the generation of Shopper DNA visualizations for some transactions has been resolved.

Please contact Adyen Support (support@adyen.com) in case you have additional questions.

Identified : juli 02, 10:06 a.m. (CEST)
We have identified an issue within the Adyen Customer Area resulting in a delay in the generation of Shopper DNA visualisations for some transactions.

Please note that risk score calculations and risk checks performed during payment processing are not affected by this visualisation issue.

Please contact Adyen Support (support@adyen.com) in case you have additional questions.

Resolved : 04:08 a.m. (CEST)
Processing over Cielo is back to normal since 03:30 CEST. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 03:25 a.m. (CEST)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through Cielo starting at 03:08 CEST.

We have contacted Cielo and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : juli 02, 03:12 a.m. (CEST)
Processing over FIS is back to normal since 00:10 CEST. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : juli 01, 10:01 p.m. (CEST)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through FIS starting at 17:00 CEST.

We have contacted FIS and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 05:37 p.m. (CEST)
Processing over Maybank is back to normal since 17:10 CEST. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 05:10 p.m. (CEST)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through Maybank starting at 16:58 CEST.

We have contacted Maybank and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 10:42 p.m. (CEST)
The delay in the processing of modifications has now been cleared and the modifications are once again being processed normally since 22:30 CET.

Please follow new updates on our Status Page (www.adyen.com/status)

Please contact Adyen Support(support@adyen.com) in case you have additional questions.

Identified : 02:04 p.m. (CEST)
We have identified an issue resulting in a delay in the processing of modifications (such as refunds, captures and cancellations) since 12:15 CEST.

Our engineering team is involved and working on a solution. We will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : juli 01, 03:20 a.m. (CEST)
Processing over SantanderBrazil is back to normal since 03:00 CEST. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : juni 30, 07:30 p.m. (CEST)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through Banco Santander starting at 14:00 CEST.

We will contact SantanderBrazil and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 05:35 a.m. (CEST)
Processing over Amex is back to normal since 05:00 CEST. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Updated : 05:08 a.m. (CEST)
UPDATE on the Timing:

We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through Amex in Brazil started at **03:30** CEST.

We have contacted Amex and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 04:49 a.m. (CEST)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through Amex in Brazil starting at 09:30 CEST.

We have contacted Amex and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 05:35 a.m. (CEST)
Processing over Visa is back to normal since 05:00 CEST. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 04:48 a.m. (CEST)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through Visa starting at 03:30 CEST.

We have contacted Visa and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 05:33 p.m. (CEST)
Processing over Maybank is back to normal since 17:18 CEST. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 05:07 p.m. (CEST)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through Maybank starting at 16:58 CEST.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 07:09 p.m. (CEST)
Processing over Swish is back to normal since 17:50 CEST. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 04:41 p.m. (CEST)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through Swish starting at 16:05 CEST.

We have contacted Swish and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : juni 25, 12:23 a.m. (CEST)
The delay in the processing of modifications has now been cleared and the modifications are once again being processed normally.

Please follow new updates on our Status Page (www.adyen.com/status)

Please contact Adyen Support(support@adyen.com) in case you have additional questions.

Identified : juni 24, 11:46 p.m. (CEST)
We have identified an issue resulting in a delay in the processing of modifications (such as refunds, captures and cancellations) .

Processing of transactions is not affected.

Our engineering team is involved and working on a solution. We will provide an update as soon as it becomes available.

Please contact Adyen Support (support@adyen.com) in case you have any questions.

Resolved : 05:51 p.m. (CEST)
Processing over Maybank is back to normal since 17:39 CEST.

We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 05:14 p.m. (CEST)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through Maybank starting at 17:03 CEST.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 11:22 a.m. (CEST)
Processing over iDeal is back to normal since 10:52 CEST. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 08:33 a.m. (CEST)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through Ideal starting at 08:15 CEST.

We have contacted Ideal and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : juni 24, 12:32 a.m. (CEST)
Processing over Mastercard Brasil (SMS) is back to normal since 00:08 CEST. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : juni 23, 11:39 p.m. (CEST)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through Mastercard Brasil (SMS) starting at 22:15 CEST.

We have contacted Mastercard Brasil (SMS) and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 09:54 a.m. (CEST)
Processing over iDeal is back to normal since 09:32 CEST. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 09:26 a.m. (CEST)
We have identified an issue outside of our platform starting at 09:05 CEST resulting in an elevated
error rate for iDeal transactions performed via ING.

We will continue monitoring and provide a new update if required. The status of each iDeal bank can be tracked here: https://availability.ideal.nl/History

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : juni 23, 01:44 a.m. (CEST)
Processing over Momo is back to normal since 20:00 CEST.

We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : juni 22, 07:26 p.m. (CEST)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through Momo starting at 19:00 CEST.

We have contacted Momo and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 12:00 p.m. (CEST)
Processing over PublicBank is back to normal since 11:22 CEST.

We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 11:20 a.m. (CEST)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through PublicBank starting at 10:50 CEST.

We have contacted PublicBank and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 11:55 a.m. (CEST)
Processing over Nets is back to normal since 11:25 CEST. We will continue monitoring and provide a new update if required.

Please follow new updates on our Status Page (www.adyen.com/status)

Please contact Adyen Support (support@adyen.com) in case you have additional questions.

Identified : 09:34 a.m. (CEST)
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through BankAxept and Dankort on point of sale starting at 06:00 CEST.

We have contacted Nets and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

Resolved : 03:00 a.m. (CEST)

The delay in the processing of modifications has now been cleared and the modifications are once again being processed normally.

Please follow new updates on our Status Page (www.adyen.com/status)

Please contact Adyen Support(support@adyen.com) in case you have additional questions.

 

 

Identified : 03:00 a.m. (CEST)

 

We have identified an issue resulting in a delay in the processing of modifications (such as refunds, captures and cancellations) . Processing of transactions is not affected. Our engineering team is involved and working on a solution. We will provide an update as soon as it becomes available.

Please contact Adyen Support (support@adyen.com) in case you have any questions.

Resolved : 09:38 a.m. (CEST)
The performance of various local payment methods affected by the outage has returned to normal since 09:05 CEST. Adyen Support is reachable and replies are possible once again.

We are continuing to monitor and provide further updates if required.

Please follow new updates through our Status Page (www.adyen.com/status).

Identified : 08:58 a.m. (CEST)
As a result of an outage on external CDN provider Cloudflare, we are noticing degraded performance for various local payment methods, including iDEAL, Molpay, and Afterpay Touch. Additionally, due to this issue, Adyen Support is currently unable to reply to support emails.

For status updates you may follow: https://www.cloudflarestatus.com/incidents/xvs51y9qs9dj

Adyen will update the system message as soon as we have further updates (https://www.adyen.com/status).