Our support center in Amsterdam is available 24/7. You can reach us via our website or by phone on +31 85 888 8138.
Processing over Interac is back to normal since 00:50 CEST.
We will continue monitoring and provide a new update if required.
Please follow new updates through our Status Page (www.adyen.com/status).
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through Interac starting at 22:40 CEST.
We have contacted Interac and we will provide an update as soon as it becomes available.
Please follow new updates through our Status Page (www.adyen.com/status).
Processing over Amex Brazil is back to normal since 21:15 CEST.
We will continue monitoring and provide a new update if required.
Please follow new updates through our Status Page (www.adyen.com/status).
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through Amex Brazil starting at 19:10 CEST.
We have contacted Amex and we will provide an update as soon as it becomes available.
Please follow new updates through our Status Page (www.adyen.com/status).
Our engineering team is still working on the fix regarding the elevated error rate on Zip and is expected to be rolled out before the end of the day CEST.
We will provide an update as soon as it becomes available.
Please follow new updates through our Status Page (www.adyen.com/status).
We have identified an issue resulting in an elevated error rate for transactions processed through Zip starting at 8 August 2022 14:00 CEST.
We are now working on a fix and we will provide an update as soon as it becomes available.
Please follow new updates through our Status Page (www.adyen.com/status).